https://community.ruckuswireless.com/t5/SmartZone-and-Virtual-SmartZone/H550-SmartZone-Support/m-p/34017#M2647 <P style="margin: 0;">Hi Phil,</P> <P style="margin: 0;"></P> <P style="margin: 0;">Due to an updated chipset used in the H550 the minimum SmartZone/AP version for this AP model is 6.0.</P> <P style="margin: 0;"></P> <P style="margin: 0;">SZ 6.0 supports 5.2.2. AP firmware Zones, so if you are currently running APs on 5.2.2. firmware, you may be able to keep these APs on their current firmware version (to minimise disruption during the upgrade).</P> <P style="margin: 0;"></P> <P style="margin: 0;">N.B. It is best practice to have a physical gap between APs in different zones for the best client roaming experience.</P> <P style="margin: 0;"></P> <P style="margin: 0;">I hope that helps,<BR />Darrel.</P> Mon, 06 Sep 2021 09:21:57 GMT DarrelRhodes 2021-09-06T09:21:57Z https://community.ruckuswireless.com/t5/SmartZone-and-Virtual-SmartZone/H550-SmartZone-Support/m-p/34016#M2646 <P style="margin: 0;">Is there support for the H550 AP in the 5.x version of SmartZone? I am currently using 5.2.2.x (vSZ-H) and I have H550 APs on order. The datasheet indicates there is SmartZone support, but it does not specify the version.</P> Mon, 06 Sep 2021 08:59:50 GMT https://community.ruckuswireless.com/t5/SmartZone-and-Virtual-SmartZone/H550-SmartZone-Support/m-p/34016#M2646 philip_kearney 2021-09-06T08:59:50Z https://community.ruckuswireless.com/t5/SmartZone-and-Virtual-SmartZone/H550-SmartZone-Support/m-p/34017#M2647 <P style="margin: 0;">Hi Phil,</P> <P style="margin: 0;"></P> <P style="margin: 0;">Due to an updated chipset used in the H550 the minimum SmartZone/AP version for this AP model is 6.0.</P> <P style="margin: 0;"></P> <P style="margin: 0;">SZ 6.0 supports 5.2.2. AP firmware Zones, so if you are currently running APs on 5.2.2. firmware, you may be able to keep these APs on their current firmware version (to minimise disruption during the upgrade).</P> <P style="margin: 0;"></P> <P style="margin: 0;">N.B. It is best practice to have a physical gap between APs in different zones for the best client roaming experience.</P> <P style="margin: 0;"></P> <P style="margin: 0;">I hope that helps,<BR />Darrel.</P> Mon, 06 Sep 2021 09:21:57 GMT https://community.ruckuswireless.com/t5/SmartZone-and-Virtual-SmartZone/H550-SmartZone-Support/m-p/34017#M2647 DarrelRhodes 2021-09-06T09:21:57Z https://community.ruckuswireless.com/t5/SmartZone-and-Virtual-SmartZone/H550-SmartZone-Support/m-p/34018#M2648 <P style="margin: 0;">Thanks Darrel, I appreciate the swift response. So if I need to upgrade to 6.x, then I believe that means I would only be able to retain Zone support for 5.2 and later, which would effectively force me to retire older models, such as the R700 (which I believe was dropped at 5.2)</P> Mon, 06 Sep 2021 13:25:40 GMT https://community.ruckuswireless.com/t5/SmartZone-and-Virtual-SmartZone/H550-SmartZone-Support/m-p/34018#M2648 philip_kearney 2021-09-06T13:25:40Z https://community.ruckuswireless.com/t5/SmartZone-and-Virtual-SmartZone/H550-SmartZone-Support/m-p/34019#M2649 <P><A href="https://forums.ruckuswireless.com/users/5f9169f049d3ca752488b718" style="">@philip_kearney</A></P> <P></P> <P>Please can you email me on <A href="mailto:darrel.rhodes@commscope.com" target="_blank" rel="noopener noopener noreferrer">darrel.rhodes@commscope.com</A> for further info.</P> <P></P> <P>Best,</P> <P>Darrel.</P> Mon, 06 Sep 2021 14:21:11 GMT https://community.ruckuswireless.com/t5/SmartZone-and-Virtual-SmartZone/H550-SmartZone-Support/m-p/34019#M2649 DarrelRhodes 2021-09-06T14:21:11Z