https://community.ruckuswireless.com/t5/SmartZone-and-Virtual-SmartZone/Smartzone-Switch-Custom-Event-Alarm-EER-Disable-not-triggering/m-p/33730#M2592 <P style="margin: 0;">Hi Rafael,</P> <P style="margin: 0;"></P> <P style="margin: 0;">Please open a case with Ruckus support and report the issue.</P> <P style="margin: 0;"></P> <P style="margin: 0;">A fix is available for this issue. Update the case number here so that I can follow up.</P> Mon, 13 Sep 2021 21:03:47 GMT syamantakomer 2021-09-13T21:03:47Z https://community.ruckuswireless.com/t5/SmartZone-and-Virtual-SmartZone/Smartzone-Switch-Custom-Event-Alarm-EER-Disable-not-triggering/m-p/33729#M2591 <P style="margin: 0;margin: 0;">Hi fellows, my environment in question is about one smartzone 6.0.0.0.1331 and 100 managed icx switches.</P> <P style="margin: 0;margin: 0;"><BR />To the point. I am try to see when a port of the switches goes in the ERR-Disable state due of the bpdu protect acting up. In the smartzone network -&gt; switches -&gt; anyswitch -&gt; Ports / Port Details, there still no column about &nbsp;''state'' as in the show int brief, no the status column do not reflect blocked/learning or err-disable state information, of the port. Looking at the events or alarm of the eer-disable log not shows too. So I tried to create a custom event - Events -&gt; Switch Custom Events. Like this&nbsp;</P> <P style="margin: 0;"></P> <DIV style="text-align: center;"> <span class="lia-inline-image-display-wrapper" image-alt="Image_ images_messages_612d2710b13a2a3351666a8b_2d4b34ca3caa65d53762f8a0f5dda34a_SwitchCustomevent-5f86e8c5-2aaa-43eb-ab5d-bfc13f3c06af-206088417.jpeg"><img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/2338i854CCA7B61BE40DB/image-size/large?v=v2&amp;px=999" role="button" title="Image_ images_messages_612d2710b13a2a3351666a8b_2d4b34ca3caa65d53762f8a0f5dda34a_SwitchCustomevent-5f86e8c5-2aaa-43eb-ab5d-bfc13f3c06af-206088417.jpeg" alt="Image_ images_messages_612d2710b13a2a3351666a8b_2d4b34ca3caa65d53762f8a0f5dda34a_SwitchCustomevent-5f86e8c5-2aaa-43eb-ab5d-bfc13f3c06af-206088417.jpeg" /></span> </DIV> <P style="margin: 0;">This alarm/event is not triggering too. &nbsp;Any idea why and how can I fixed it ?<BR />Regards.</P> Mon, 30 Aug 2021 18:44:32 GMT https://community.ruckuswireless.com/t5/SmartZone-and-Virtual-SmartZone/Smartzone-Switch-Custom-Event-Alarm-EER-Disable-not-triggering/m-p/33729#M2591 rafael_rocha_i5 2021-08-30T18:44:32Z https://community.ruckuswireless.com/t5/SmartZone-and-Virtual-SmartZone/Smartzone-Switch-Custom-Event-Alarm-EER-Disable-not-triggering/m-p/33730#M2592 <P style="margin: 0;">Hi Rafael,</P> <P style="margin: 0;"></P> <P style="margin: 0;">Please open a case with Ruckus support and report the issue.</P> <P style="margin: 0;"></P> <P style="margin: 0;">A fix is available for this issue. Update the case number here so that I can follow up.</P> Mon, 13 Sep 2021 21:03:47 GMT https://community.ruckuswireless.com/t5/SmartZone-and-Virtual-SmartZone/Smartzone-Switch-Custom-Event-Alarm-EER-Disable-not-triggering/m-p/33730#M2592 syamantakomer 2021-09-13T21:03:47Z