https://community.ruckuswireless.com/t5/SmartZone-and-Virtual-SmartZone/Connection-Failures/m-p/6265#M223 hi all, i m facing a problem with "connection failures". all the APs are in 99% of connection failures. i opened a case&nbsp;00569211, but i didn't receive any answer about it.<BR />i m still waiting a call.<BR />do somebody know how to resolve?? <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span>&nbsp;<BR />i know to modify in dashboard the threeshold of alarm.. but it s not a good way to resolve, it s just a way to cover the issue.&nbsp;<BR /><span class="lia-inline-image-display-wrapper" image-alt="Image_ images_messages_5f91c3dc135b77e2478b6839_c4991625b63b2dc5799b7bd72b3fa101_RackMultipart2017111038860125x-2dad42d9-04d9-41f0-a144-2ba93280fd17-2008267290.PNG1510322158"><img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/270iF7F1E1E83E5659A7/image-size/large?v=v2&amp;px=999" role="button" title="Image_ images_messages_5f91c3dc135b77e2478b6839_c4991625b63b2dc5799b7bd72b3fa101_RackMultipart2017111038860125x-2dad42d9-04d9-41f0-a144-2ba93280fd17-2008267290.PNG1510322158" alt="Image_ images_messages_5f91c3dc135b77e2478b6839_c4991625b63b2dc5799b7bd72b3fa101_RackMultipart2017111038860125x-2dad42d9-04d9-41f0-a144-2ba93280fd17-2008267290.PNG1510322158" /></span> Fri, 10 Nov 2017 13:57:31 GMT nicola_pastro 2017-11-10T13:57:31Z https://community.ruckuswireless.com/t5/SmartZone-and-Virtual-SmartZone/Connection-Failures/m-p/6265#M223 hi all, i m facing a problem with "connection failures". all the APs are in 99% of connection failures. i opened a case&nbsp;00569211, but i didn't receive any answer about it.<BR />i m still waiting a call.<BR />do somebody know how to resolve?? <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span>&nbsp;<BR />i know to modify in dashboard the threeshold of alarm.. but it s not a good way to resolve, it s just a way to cover the issue.&nbsp;<BR /><span class="lia-inline-image-display-wrapper" image-alt="Image_ images_messages_5f91c3dc135b77e2478b6839_c4991625b63b2dc5799b7bd72b3fa101_RackMultipart2017111038860125x-2dad42d9-04d9-41f0-a144-2ba93280fd17-2008267290.PNG1510322158"><img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/270iF7F1E1E83E5659A7/image-size/large?v=v2&amp;px=999" role="button" title="Image_ images_messages_5f91c3dc135b77e2478b6839_c4991625b63b2dc5799b7bd72b3fa101_RackMultipart2017111038860125x-2dad42d9-04d9-41f0-a144-2ba93280fd17-2008267290.PNG1510322158" alt="Image_ images_messages_5f91c3dc135b77e2478b6839_c4991625b63b2dc5799b7bd72b3fa101_RackMultipart2017111038860125x-2dad42d9-04d9-41f0-a144-2ba93280fd17-2008267290.PNG1510322158" /></span> Fri, 10 Nov 2017 13:57:31 GMT https://community.ruckuswireless.com/t5/SmartZone-and-Virtual-SmartZone/Connection-Failures/m-p/6265#M223 nicola_pastro 2017-11-10T13:57:31Z https://community.ruckuswireless.com/t5/SmartZone-and-Virtual-SmartZone/Connection-Failures/m-p/6266#M224 check the event log on the AP.&nbsp; I had a problem with Force DHCP enabled and set to low.&nbsp;&nbsp; Thu, 07 Dec 2017 21:05:56 GMT https://community.ruckuswireless.com/t5/SmartZone-and-Virtual-SmartZone/Connection-Failures/m-p/6266#M224 paul_mcguire_20 2017-12-07T21:05:56Z