topic Re: Public API link doesn't work in SmartZone and Virtual SmartZone

Public API link doesn't work

tien_phan_anotw — Thu, 05 Sep 2019 03:24:33 GMT

Hi,

I tried many time to open the Public API link, but could not succeed. I used Chrome normal mode, and Private mode. Also clear all of cache. But still could not open that link.

There is HTTP error log

type Status report
message /smartzone/5.1/vsze-public-api-reference-guide-5-1.html
description The requested resource is not available.

That's useful link for API reference. Does anyone meet the same issue? and how did you solve?

In fact, sometimes, I did meet the same issue HTTP code 404 with some Ruckus's link.
I hope you have any solution.
Thank you so much.

Regards,
-T

Re: Public API link doesn't work

tien_phan_anotw — Thu, 05 Sep 2019 03:28:29 GMT

To Ruckus Support Team.

The web returns: The requested resource is not available.
Could you please check on Apache Web Server about this document is available?
Thank you.

Re: Public API link doesn't work

Anusha_Vemula — Thu, 05 Sep 2019 06:00:10 GMT

Hi Tien,

I am able to access this API document.

http://docs.ruckuswireless.com/smartzone/5.1.1/vsze-public-api-reference-guide-511.html

Also, can you try with a different browser like Firefox and check?

- Anusha

Re: Public API link doesn't work

tien_phan_anotw — Thu, 05 Sep 2019 06:27:19 GMT

Finally I can reach it with Private Mode in Chrome after clean all browser's history. Firefox didn't help to open that link.
Thank Anusha!

Re: Public API link doesn't work

tien_phan_anotw — Thu, 05 Sep 2019 06:30:17 GMT

ah there are not using the same URL.
my URL: https://docs.ruckuswireless.com/smartzone/5.1/vsze-public-api-reference-guide-5-1.html
your URL: http://docs.ruckuswireless.com/smartzone/5.1.1/vsze-public-api-reference-guide-511.html

anyway, 5.1.1 is good for me. I will work on that.

Re: Public API link doesn't work

Anusha_Vemula — Thu, 05 Sep 2019 06:50:16 GMT

Please try only with HTTP in the URL. That should work!

- Anusha

Re: Public API link doesn't work

michael_brado — Thu, 05 Sep 2019 16:00:10 GMT

I can view the vSZ-E in 5.1 and 5.1.1 versions... Chrome, first tries...