topic Re: i lost the AP activation lisc file , how to re issue? in SmartZone and Virtual SmartZone

i lost the AP activation lisc file , how to re issue?

mohammad_adil_1 — Sat, 19 Jun 2021 14:28:32 GMT

Guys

silly as it seems i recieved the AP management license last year

i saved the file somewhere and now i need to deploy the APs in my project

i cannot find the file anywhere.

is it possible to find the file in my partner portal

how can i got the issued licenses or re-issue them

Re: i lost the AP activation lisc file , how to re issue?

DarrelRhodes — Sat, 19 Jun 2021 15:34:00 GMT

Hi Mohammad,

Is this for a SmartZone? If so and you connect your SZ to the internet, it should automatically download the license entitlement.

Alternatively, log-in to your Ruckus Support site account and access the 'LiMan' License Manager to view your purchased license entitlements.

Hope that helps,
Darrel.

Re: i lost the AP activation lisc file , how to re issue?

mohammad_adil_1 — Sat, 19 Jun 2021 17:53:17 GMT

Hi Darrel

yes i have a smartzone100 and 200 APs

i had downloaded the liscences from a link provided by the local Ruckus distributor . i misplaced it and now i am trying to see if i can get it re issued.

i had not installed in in the system yet.

APTEC eLicense Center- eLicense Upload

	File Name	:	114EB05501\4000076958.msg
	Invoice No	:	000472490

i just checked the LiMan manager and it shows all as zero

isnt there a way to download my old liscences

Re: i lost the AP activation lisc file , how to re issue?

syamantakomer — Mon, 21 Jun 2021 14:00:36 GMT

Hi Mohammad,

Please open a support case and reach out to them with Invoice and activation code. They will help you to map and download the license again.