https://community.ruckuswireless.com/t5/SmartZone-and-Virtual-SmartZone/Question-about-interval-of-Email-notification-for-specific/m-p/27216#M1863 well...it does not work that way... before controller declares AP as disconnected and shoots an email notification. it has to detect that certain no of hearbeat message are missed and then it declares that as disconnected... Thu, 12 Apr 2018 16:34:41 GMT monnat_systems 2018-04-12T16:34:41Z https://community.ruckuswireless.com/t5/SmartZone-and-Virtual-SmartZone/Question-about-interval-of-Email-notification-for-specific/m-p/27215#M1862 Hi.<BR /><BR />Our customer is having a question about interval of Email notification for specific alarms on SZ100.a question.<BR /><BR />They configured Email notification setting to recognize disconnection of aps.<BR /><BR />However, they are receiving e-mail alerts sequentially every three minutes when multiple APs are disconnected.<BR /><BR />For example, if for any reason 5 APs are disconnected at the same time, they receive an e-mail alert every 3 minute. It will take 15 minutes to receive all 5 alarms.(exactly 12 mins since first alarm.)<BR /><BR /><BR />The customer wants to receive each email alarm immediately when aps are disconnected.<BR /><BR />I can't find option to modify interval or sending immediatly on SZ100.<BR /><BR />Is there a way? Thu, 12 Apr 2018 01:48:06 GMT https://community.ruckuswireless.com/t5/SmartZone-and-Virtual-SmartZone/Question-about-interval-of-Email-notification-for-specific/m-p/27215#M1862 hyosang_choi 2018-04-12T01:48:06Z https://community.ruckuswireless.com/t5/SmartZone-and-Virtual-SmartZone/Question-about-interval-of-Email-notification-for-specific/m-p/27216#M1863 well...it does not work that way... before controller declares AP as disconnected and shoots an email notification. it has to detect that certain no of hearbeat message are missed and then it declares that as disconnected... Thu, 12 Apr 2018 16:34:41 GMT https://community.ruckuswireless.com/t5/SmartZone-and-Virtual-SmartZone/Question-about-interval-of-Email-notification-for-specific/m-p/27216#M1863 monnat_systems 2018-04-12T16:34:41Z https://community.ruckuswireless.com/t5/SmartZone-and-Virtual-SmartZone/Question-about-interval-of-Email-notification-for-specific/m-p/27217#M1864 see some relevant old post<BR /><BR /><A href="https://forums.ruckuswireless.com/ruckuswireless/topics/what-is-the-difference-between-a-heartbeat-lost-ap-disconnected-and-ap-connected" rel="nofollow" target="_blank" title="Link https//forumsruckuswirelesscom/ruckuswireless/topics/what-is-the-difference-between-a-heartbeat-lost-ap-disconnected-and-ap-connected">https://forums.ruckuswireless.com/ruckuswireless/topics/what-is-the-difference-between-a-heartbeat-l...</A> Thu, 12 Apr 2018 16:36:48 GMT https://community.ruckuswireless.com/t5/SmartZone-and-Virtual-SmartZone/Question-about-interval-of-Email-notification-for-specific/m-p/27217#M1864 monnat_systems 2018-04-12T16:36:48Z