topic Re: Guest access portal asking for guest pass every time in SmartZone and Virtual SmartZone

Guest access portal asking for guest pass every time

raazuko — Thu, 05 Apr 2018 11:19:04 GMT

We have implemented Guest Access at a client end,Client's IT team generates the Guest pass and assigns it to their guests.The guests here are long time guests sometimes using it for 1-12 months.The problem we are facing now is the portal asking for guest pass everytime after connecting to the guest network.
Note:The limitation for session duration is 28 days which we have selected but the issue occurs even within the day when the guest leaves the guest network and reconnects.Below is the screenshot of guest pass generation parameters we are selecting everytime.

Re: Guest access portal asking for guest pass every time

eizens_putnins — Sat, 07 Apr 2018 17:08:24 GMT

Hi,
This is expected.
It makes sense for you to use Dynamic-psk instead. It will provide same features, plus it's secure (Encryption with unique key per user), and it will never ask for for password after configuration.
Hope it helps.

Re: Guest access portal asking for guest pass every time

allyson_koter — Thu, 13 Sep 2018 17:45:53 GMT

I have the same problem.
Is this available under "guest access" type for WLAN?
Can you provide some additional information to save me some time?