topic Re: Signature pack exceeds maximum filesize in SmartZone and Virtual SmartZone

Signature pack exceeds maximum filesize

steve_kersley — Wed, 24 Feb 2021 09:37:10 GMT

I'm preparing to upgrade our SZ100 from 3.6.1 to 5.2.1 which appears to be a supported upgrade path according to the upgrade guide.

Instructions on the 5.2.1 download page say: "Before upgrading SZ100 to 5.2.1.0.515 (GA), update to the Application Recognition and Control v1.470.1 signature package file"

However, if I try to install that signature package to the current system, it errors with 'The file size (9.7MB) cannot exceed the maximum size (2.0MB)

I can't see any file size settings, so presumably it's a hard coded limit. So how do I install the signature pack before I upgrade the firmware? Can I ignore that and install the signature pack afterwards? The upgrade guide suggests not.

Do I need to go through any interim versions, and if so which ones? (again, upgrade guide says direct upgrade from 3.6.1 to 5.2 is supported)

Re: Signature pack exceeds maximum filesize

eizens_putnins — Wed, 24 Feb 2021 15:01:42 GMT

First thing, you must upgrade from 3.6.1 to latest 3.6.2, and than upgrade to 5.2.x.

second, I suppose mentioned remark is valid when you upgrade from 5.0 to 5.2, as 3.6 has different signature file format and size...

Re: Signature pack exceeds maximum filesize

steve_kersley — Wed, 24 Feb 2021 15:22:02 GMT

I can see that 5.2.2 wants a minimum of 3.6.2 (and I'm not going to upgrade straight to a just-released-yesterday version!), but the upgrade guide for 5.2.1 states:

"Upgrade from SZ versions 3.6.0, 3.6.1, 3.6.2, 5.1.0, 5.1.1, 5.1.2, 5.2.1 directly to 5.2 is supported."

Re: Signature pack exceeds maximum filesize

syamantakomer — Thu, 25 Feb 2021 21:10:11 GMT

Hi Steve,

You can upgrade to 5.2.1 directly from 3.6.1.

https://support.ruckuswireless.com/software_terms_and_conditions/2566-smartzone-5-2-1-0-515-ga-sigpack-1-470-1-application-signature-package

Make sure image size and image MD5 is matching before you upload and apply.

File Name:RuckusSigPack-v2-1.470.1.ta...File Size:9.74 MBMD5 Checksum:a6166930e50ec46567d49593eebe0e98

Re: Signature pack exceeds maximum filesize

federico_carbo1 — Tue, 16 Mar 2021 18:41:40 GMT

Hi,

I'm having the same issue trying to upgrade from 3.6.2.0.250 to 5.2.2.0.317, when I try to upload the SigPack it shows 'The file size (9.7MB) cannot exceed the maximum size (2.0MB)'.

Is there any solution to this?

Best regards,

Re: Signature pack exceeds maximum filesize

syamantakomer — Tue, 16 Mar 2021 19:34:44 GMT

Hi Federico,

Please upgrade the controller first and then update the sign pack.

If still getting error, please share the same.

Re: Signature pack exceeds maximum filesize

federico_carbo1 — Wed, 17 Mar 2021 17:28:23 GMT

Hi Syamantak,

I've upgraded to 5.1.2, uploaded the SigPack, and upgraded to 5.2.2 after without issues.

Thank you for your answer.

Best regards,