topic Re: "vsz essentials doesnt support multiple interfaces, please configure with one interface then setup again" in SmartZone and Virtual SmartZone

"vsz essentials doesnt support multiple interfaces, please configure with one interface then setup again"

jimmy_gu_5891de — Mon, 08 Feb 2021 01:53:06 GMT

hi, I'm trying to setup a demo vSZ on an EXSI server

at the vSZ#

I typed in SETUP, and chose vSZ essential, but came up with this error message

"vsz essentials doesnt support multiple interfaces, please configure with one interface then setup again"

I did notice there are multiple interfaces in "show interface", so I had removed 2 other connection from EXSI, leaving only 1 connected

now show interface only showing 1 control interface , but SETUP would still giving same error message : (

Re: "vsz essentials doesnt support multiple interfaces, please configure with one interface then setup again"

eizens_putnins — Mon, 08 Feb 2021 08:14:02 GMT

You had to delete 2 interfaces before you started VM the very first time. You can do nothing now, you must deploy ova from scratch. But it is just a few minutes. And it is mentioned in manual...

Re: "vsz essentials doesnt support multiple interfaces, please configure with one interface then setup again"

jimmy_gu_5891de — Mon, 08 Feb 2021 08:18:36 GMT

Thank you, I didn't see that one in the manual, do you mind link me the manual, in case I m reading the wrong one

Re: "vsz essentials doesnt support multiple interfaces, please configure with one interface then setup again"

eizens_putnins — Mon, 08 Feb 2021 08:22:56 GMT

And as license is the same, I never ever install essential - why should I? vSZ-H has more features, and at least one is important for me -- after you upgrade controller, zones firmware isn't not upgraded automatically, so you can pick different time for AP upgrading. I also don't feel that vSZ-E would use less resources, so don't see any reason to use vSZ-E instead of vSZ-H at all.

Re: "vsz essentials doesnt support multiple interfaces, please configure with one interface then setup again"

jimmy_gu_5891de — Mon, 08 Feb 2021 08:34:10 GMT

@eizens_putnins

Thank you for your fast reply,

In fact, I did install vsz H first. Somehow, no ping to mgmt interface, only ping to main interface.

vsz can ping my laptop and internet fine

Show service, shows web service is down along with some other services. Reboot it few times and waited few hours, no luck.

I thought it was the esxi host: a HP desktop with intel i7 12gb ram 1tb HDD is not able to handle vszH, hence asking for the help 😄

I might try install the vszH again, but thought maybe I am also missing some vital info from the user manual

Re: "vsz essentials doesnt support multiple interfaces, please configure with one interface then setup again"

eizens_putnins — Mon, 08 Feb 2021 09:06:05 GMT

Hi,

12 GB is not enough for latest versions (both vSZ-H and vSZ-E have same lower limit). Lowest level for version 5.2 is 13GB RAM. As at least something will be used by ESXI, you have about 10-11 GB available. It would actually work, if you can install and configure it, as far as you have not that much APs.

Installation with 3 interfaces is tricky, as you need this interfaces on 3 different VLANs, with different subnets, and some static routes to make it work. Usually it just doesn't makes sense, except for very big deployments.

Re: "vsz essentials doesnt support multiple interfaces, please configure with one interface then setup again"

eizens_putnins — Mon, 08 Feb 2021 09:06:23 GMT

You probably had configured all 3 interfaces on the same subnet, and this can't work at all, therefore services were not coming up.

So go for vSZ-H with 1 interface and if you can, add some 4 GB RAM at least for time of installation.

When you deploy ova, uncheck option start VM after deployment. When deployed, edit RAM (to max available), HDD (300GB recommended, will work with 100GB too, but will give error message), and delete 2 NICs, and put last NIC on correct network. Than start VM and run setup.

Re: "vsz essentials doesnt support multiple interfaces, please configure with one interface then setup again"

eizens_putnins — Mon, 08 Feb 2021 09:06:43 GMT

I checked, latest install manual (SmartZone 5.0 (GA) Getting Started Guide (vSZ/vSZ-D)) is vague on that, and just mentions that you can't change interface configuration, after VM was started the first time. It was clearly told in some previous manual, but I don't remember which version it is, as when you know it, it is so obvious, you don't look it in manuals any more.

You configure network and some other setting from vmware console, but than you can continue in browser (https://IP:8443). After setup wizard is completed, it will take 30-40 min for vSZ VM to configure itself, don't close browser window or do anything with it - just go drink some coffee.

Also after any reboot, it takes about 20-30 min to start all services.

Hope it helps

Re: "vsz essentials doesnt support multiple interfaces, please configure with one interface then setup again"

jimmy_gu_5891de — Mon, 08 Feb 2021 09:47:41 GMT

Spot on , thanks a lot, I will vlan the 3 interfaces and take advantage of your other tips.

Re: "vsz essentials doesnt support multiple interfaces, please configure with one interface then setup again"

raul_perez — Mon, 08 Feb 2021 17:07:18 GMT

Hi, I have the same problem. I have a laptop with 8GB of RAM. What version of vSCG do you recommend? I have followed all the steps in the manual but with the latest version of the vSCG and it gives me the same interface error

Re: "vsz essentials doesnt support multiple interfaces, please configure with one interface then setup again"

jimmy_gu_5891de — Tue, 09 Feb 2021 00:19:44 GMT

hi , refer to eizens_putnins's reply , 13gb minimum ram, 3 interfaces need to be on different vlans , i havent got time to test it yet : )

Re: "vsz essentials doesnt support multiple interfaces, please configure with one interface then setup again"

jimmy_gu_5891de — Tue, 09 Feb 2021 10:30:41 GMT

@raul_perez , 🙂

https://support.ruckuswireless.com/documents/2819-virtual-smartzone-getting-started-guide-vsz-vsz-d

Re: "vsz essentials doesnt support multiple interfaces, please configure with one interface then setup again"

diego_garcia_de — Tue, 09 Feb 2021 15:09:14 GMT

You dont really need the 3 nics for vSZ-H (unless you're doing a redundant cluster). But it runs just fine with a single NIC.

Regarding SZ-H vs SZ-E, the only benefit of E is that Essentials stores statistics and event logs for longer periods of time. High-scale is meant to offload stats/events to external systems. So if you're doing single tenant, it might be helpful to have the longer stats periods.

Cheers