https://community.ruckuswireless.com/t5/SmartZone-and-Virtual-SmartZone/SZ100-bios-setup-mode/m-p/20440#M1293 <P style="margin: 0;">Hello,</P> <P style="margin: 0;"></P> <P style="margin: 0;"><SPAN>Our partner company was testing with SZ100 ver. 5.2.1.0.515.</SPAN></P> <P style="margin: 0;"><SPAN></SPAN></P> <P style="margin: 0;"><SPAN>After initializing the equipment, we downgraded the version to 5.2.0.0.699 and rebooted it.</SPAN></P> <P style="margin: 0;"></P> <P style="margin: 0;"><SPAN>Then it turned right back to the BIOS setup mode. </SPAN></P> <DIV data-cannedresponseid="" style="text-align: center;"><span class="lia-inline-image-display-wrapper" image-alt="Image_ images_messages_5ff3ce14024db517c767ff02_05375178c41006a80a78a235dfdd0e67_BIOS1-1da19b57-7403-4e74-8e1b-d1313d107067-1135474335.png"><img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/2133iDD11E347FDDD9CD2/image-size/large?v=v2&amp;px=999" role="button" title="Image_ images_messages_5ff3ce14024db517c767ff02_05375178c41006a80a78a235dfdd0e67_BIOS1-1da19b57-7403-4e74-8e1b-d1313d107067-1135474335.png" alt="Image_ images_messages_5ff3ce14024db517c767ff02_05375178c41006a80a78a235dfdd0e67_BIOS1-1da19b57-7403-4e74-8e1b-d1313d107067-1135474335.png" /></span><span class="lia-inline-image-display-wrapper" image-alt="Image_ images_messages_5ff3ce14024db517c767ff02_0cfbd0388408792cb50a5c70eb6f6f97_BIOS2-6d408181-e47b-4428-9c0c-f4fd901d4b61-1134550814.png"><img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/2134iD59611AA77B3EF84/image-size/large?v=v2&amp;px=999" role="button" title="Image_ images_messages_5ff3ce14024db517c767ff02_0cfbd0388408792cb50a5c70eb6f6f97_BIOS2-6d408181-e47b-4428-9c0c-f4fd901d4b61-1134550814.png" alt="Image_ images_messages_5ff3ce14024db517c767ff02_0cfbd0388408792cb50a5c70eb6f6f97_BIOS2-6d408181-e47b-4428-9c0c-f4fd901d4b61-1134550814.png" /></span></DIV> <DIV data-cannedresponseid="" style="text-align: left;"></DIV> <P style="margin: 0;">Is there a solution or a way to install SZ OS normally?</P> <P style="margin: 0;"></P> <P style="margin: 0;">Regards,</P> Tue, 05 Jan 2021 02:25:24 GMT hyomoon_kim 2021-01-05T02:25:24Z https://community.ruckuswireless.com/t5/SmartZone-and-Virtual-SmartZone/SZ100-bios-setup-mode/m-p/20440#M1293 <P style="margin: 0;">Hello,</P> <P style="margin: 0;"></P> <P style="margin: 0;"><SPAN>Our partner company was testing with SZ100 ver. 5.2.1.0.515.</SPAN></P> <P style="margin: 0;"><SPAN></SPAN></P> <P style="margin: 0;"><SPAN>After initializing the equipment, we downgraded the version to 5.2.0.0.699 and rebooted it.</SPAN></P> <P style="margin: 0;"></P> <P style="margin: 0;"><SPAN>Then it turned right back to the BIOS setup mode. </SPAN></P> <DIV data-cannedresponseid="" style="text-align: center;"><span class="lia-inline-image-display-wrapper" image-alt="Image_ images_messages_5ff3ce14024db517c767ff02_05375178c41006a80a78a235dfdd0e67_BIOS1-1da19b57-7403-4e74-8e1b-d1313d107067-1135474335.png"><img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/2133iDD11E347FDDD9CD2/image-size/large?v=v2&amp;px=999" role="button" title="Image_ images_messages_5ff3ce14024db517c767ff02_05375178c41006a80a78a235dfdd0e67_BIOS1-1da19b57-7403-4e74-8e1b-d1313d107067-1135474335.png" alt="Image_ images_messages_5ff3ce14024db517c767ff02_05375178c41006a80a78a235dfdd0e67_BIOS1-1da19b57-7403-4e74-8e1b-d1313d107067-1135474335.png" /></span><span class="lia-inline-image-display-wrapper" image-alt="Image_ images_messages_5ff3ce14024db517c767ff02_0cfbd0388408792cb50a5c70eb6f6f97_BIOS2-6d408181-e47b-4428-9c0c-f4fd901d4b61-1134550814.png"><img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/2134iD59611AA77B3EF84/image-size/large?v=v2&amp;px=999" role="button" title="Image_ images_messages_5ff3ce14024db517c767ff02_0cfbd0388408792cb50a5c70eb6f6f97_BIOS2-6d408181-e47b-4428-9c0c-f4fd901d4b61-1134550814.png" alt="Image_ images_messages_5ff3ce14024db517c767ff02_0cfbd0388408792cb50a5c70eb6f6f97_BIOS2-6d408181-e47b-4428-9c0c-f4fd901d4b61-1134550814.png" /></span></DIV> <DIV data-cannedresponseid="" style="text-align: left;"></DIV> <P style="margin: 0;">Is there a solution or a way to install SZ OS normally?</P> <P style="margin: 0;"></P> <P style="margin: 0;">Regards,</P> Tue, 05 Jan 2021 02:25:24 GMT https://community.ruckuswireless.com/t5/SmartZone-and-Virtual-SmartZone/SZ100-bios-setup-mode/m-p/20440#M1293 hyomoon_kim 2021-01-05T02:25:24Z https://community.ruckuswireless.com/t5/SmartZone-and-Virtual-SmartZone/SZ100-bios-setup-mode/m-p/20441#M1294 <P style="margin: 0;">Hi,</P> <P style="margin: 0;"></P> <P style="margin: 0;">Try factory reset controller once and see if you can recover it with OS image. If not, please open a case with support to get the replacement.</P> Tue, 05 Jan 2021 10:54:35 GMT https://community.ruckuswireless.com/t5/SmartZone-and-Virtual-SmartZone/SZ100-bios-setup-mode/m-p/20441#M1294 syamantakomer 2021-01-05T10:54:35Z