topic Re: vsz5.2.1,all services are down in SmartZone and Virtual SmartZone

vsz5.2.1,all services are down

qiang_zhang — Thu, 03 Dec 2020 03:46:23 GMT

After installing ova on vsz5.2.1, use the command, show service, prompting all services are down , what should be done

Re: vsz5.2.1,all services are down

paresh_patel_37 — Thu, 03 Dec 2020 04:24:12 GMT

Hi there, it usually take about 30-40 mins for all services to resume. If it is taking longer than 1 hour, something is wrong 🙂

Re: vsz5.2.1,all services are down

paresh_patel_37 — Thu, 03 Dec 2020 04:28:09 GMT

I have noticed that once you complete the firmware upgrade, first thing resume is ICMP. If you can ping it, you can SSH into vsz and wait for services to be resume. I would wait for all the services to resume before proceeding further. 30-40 mins minimum.

Re: vsz5.2.1,all services are down

martin_martin — Thu, 03 Dec 2020 13:32:22 GMT

After installing? did you run setup? and configured the vSZ?

regards

Martin

Re: vsz5.2.1,all services are down

qiang_zhang — Fri, 04 Dec 2020 02:12:44 GMT

I have run setup, and there is this prompt

Re: vsz5.2.1,all services are down

qiang_zhang — Fri, 04 Dec 2020 02:21:19 GMT

I have run setup, and there is this prompt

Re: vsz5.2.1,all services are down

David — Fri, 04 Dec 2020 08:50:17 GMT

Hi paresh_patel_37e4f4,

when you install the .OVA file you need to run setup as Martin said. After that you can access the GUI from management IP for 3 interfaces vSZ or the vSZ IP if a single interface. Then you need to continue the configuration as create/join cluster, country, etc. After this It will take some time to install the software, and only after this step you will be able to see services on CLI.

Thanks.

David.

Re: vsz5.2.1,all services are down

qiang_zhang — Mon, 07 Dec 2020 02:14:36 GMT

After installation, the setup and management address have been set, but now the WEB management page cannot be accessed using this address

Re: vsz5.2.1,all services are down

martin_martin — Mon, 07 Dec 2020 10:04:52 GMT

The correct address would be

https://172.31.25.96:8443

Please check the QSG (Quick Startup Guide) and the Administrator Guide.

Kind regards

Martin

Re: vsz5.2.1,all services are down

qiang_zhang — Thu, 10 Dec 2020 01:16:36 GMT

Use port 8443 to login successfully. Thank you

Re: vsz5.2.1,all services are down

Jardel — Sat, 27 May 2023 15:15:09 GMT

solved?

Re: vsz5.2.1,all services are down

sanjay_kumar — Mon, 29 May 2023 05:24:56 GMT

Hi @Jardel

Are you facing the same issue where all the services are down?
Can you please share some details about the issue you are facing so that we can check on it.