topic Re: ZF7982 standalone mode - can not use Google Chromecast in SmartCell Access Points

ZF7982 standalone mode - can not use Google Chromecast

hieu_le — Thu, 06 Jan 2022 13:38:29 GMT

I am using ZF7982, standalone mode and facing this issue: when i use Google Chromecast to cast from my laptop to my home TV, the video casting on TV is lagged, unable to watch. I didnt get this issue when used ASUS NT-R12.
I wonder if any special setting on ZF7982 for casting service?

Re: ZF7982 standalone mode - can not use Google Chromecast

syamantakomer — Fri, 07 Jan 2022 14:27:24 GMT

Hi Hieu,

Could you confirm the software version running on the AP and what are the WLAN settings?

Also confirm if casting is lagged or not at all showing the feed.

Try disabling directed multicast option and see if that helps.

There is a similar post you can refer for the commands related to directed multicast.

https://forums.ruckuswireless.com/conversations/access-points/strange-issue-with-zoneflex-7363/6182ccfbb14ac91af59c5211

Re: ZF7982 standalone mode - can not use Google Chromecast

hieu_le — Fri, 07 Jan 2022 16:24:00 GMT

@syamantak_omer

The current sofware running on the AP is 9.6.1.0.15 which recommended by Ruckus.

The WLAN settings as enclosed. The casting is lagged. In additional, when i use wired cable connected to Google Chromecast, there isnt any issue so i do believe that something wrong with WLAN setting, not multicast/ unicast option.

Re: ZF7982 standalone mode - can not use Google Chromecast

syamantakomer — Fri, 07 Jan 2022 16:35:55 GMT

@hieu_le WLAN configuration is standard so I do not find any issue with basic configuration.

9.x is very old and ZD firmware code, try below software version and see if it makes any difference.

https://support.ruckuswireless.com/software_downloads/1017-zoneflex-solo-access-point-104-0-0-0-1347-ga-software-release

You can also try 100.1.0.0.432

https://support.ruckuswireless.com/software_terms_and_conditions/838-ruckus-zoneflex-solo-indoor-access-point-100-1-0-0-432-ga-software-release-zip

Re: ZF7982 standalone mode - can not use Google Chromecast

hieu_le — Fri, 07 Jan 2022 18:40:16 GMT

@syamantak_omer

Actually i tried with both 100 & 104 but it even worse than 9x 🙂

Re: ZF7982 standalone mode - can not use Google Chromecast

syamantakomer — Fri, 07 Jan 2022 19:06:22 GMT

@hieu_le follow the other thread I provided you before, it has few action points which you can follow and see if it fixes the issue.

If still facing the issue, please contact support for additional troubleshooting.

Re: ZF7982 standalone mode - can not use Google Chromecast

hieu_le — Fri, 07 Jan 2022 19:09:39 GMT

Hi Syamantak,

Let me see. Thank you so much!