topic Re: Connecting using external IP. in RUCKUS WAN Gateway (RWG)

Connecting using external IP.

Pumpedplop — Mon, 14 Aug 2023 20:39:47 GMT

Hello,

I can't connect to my servers from inside the network using the external IP address that is exposed to the WWW.

I don't have the issue when I'm off site.

Is there anyway to fix this?

Re: Connecting using external IP.

Pumpedplop — Wed, 16 Aug 2023 06:36:12 GMT

So I have found that I need NAT loopback (NAT hairpinning), But I haven't found anywhere how I could enable it.

Re: Connecting using external IP.

syamantakomer — Mon, 02 Oct 2023 21:10:00 GMT

Hello,

I do not think you need to configure this on RWG.

@Ankush_Chandan, could you please help on this one.

Re: Connecting using external IP.

Ankush_Chandan — Wed, 04 Oct 2023 19:14:33 GMT

Hello,

In general, you need to create a NAT rule on the firewall that points to the the Local IP of your RWG Mgmt for you to be able to access RWG from within the local network. Also try to run a traceroute and see where is the traffic getting dropped. If you could not ping or reach it, there is a routing issue.

Regards,

Ankush