topic Re: property management system support in RUCKUS WAN Gateway (RWG)

property management system support

desiguruit — Thu, 27 Jul 2023 13:33:27 GMT

I read RUCKUS blog on hospitality and I want to make PMS PSK like it says on blog with RWG. Which PMS work? How to do this? Is there video?

Re: property management system support

desiguruit — Thu, 27 Jul 2023 13:35:06 GMT

This is the blog post from ruckus, how do I do this? https://www.ruckusnetworks.com/blog/2023/the-challenges-of-delivering-awesome-hospitality-wi-fi/ Is there video?

Re: property management system support

RUCKUSBizDevGuy — Fri, 28 Jul 2023 19:05:28 GMT

The RWG has PMS integrations available from a pull down menu that include the following options:

Agilysys LMS
Clarity
Comtrol UHLL
Galaxy 2-Way HSIA
Hilton OnQ
Infor
InnQuest
Innist
MICROS FIAS
MICROS HTNG
Marriott
Mews
RG Nets
Resco
SMS Host MSIP

You can learn more about DPSK in this YouTube video guide: https://www.youtube.com/watch?v=t-GAYqGCRNo&list=PLySwoo7u9-KIxn3bHPTzmOWm2OmfF9VIZ&index=10

Re: property management system support

RUCKUSBizDevGuy — Fri, 28 Jul 2023 19:30:00 GMT

I highly recommend you watch the entire video linked above, but if you just want to jump to see a peek at the PMS integration aspect, you can skip ahead using: https://youtu.be/t-GAYqGCRNo?t=833
But you will need to have completed all of the steps prior to this section to make it work.

Re: property management system support

mmMOLINARI — Fri, 28 Jul 2023 19:50:31 GMT

The PMS integrations that are supported by RWG are the following: Agilysis LMS, Clarity, Comtrol UHLL, Galaxy 2-Way HSIA, Hilton OnQ, Hotel Key, Infor, Infor REST, InnQuest, Innsist, MICROS FIAS, MICROS HTNG, Marriott, Mews, RG Nets, Resco and SMS Host MSIP. RWG comes with a PMS simulator and a sample guest repository using the MICROS FIAS standard. You can find instructions to setup the PMS simulator using DPSK mangling on this doc at the RUCKUS support portal: https://support.ruckuswireless.com/documents/4408-ruckus-wan-gateway-dpsk-step-by-step-configuration

Re: property management system support

desiguruit — Sun, 06 Aug 2023 18:46:08 GMT

Thank you. This is all very helpful. Does this solution require CloudPath? I was told that external DPSK only work with CloudPath.

Re: property management system support

RUCKUSBizDevGuy — Mon, 07 Aug 2023 16:24:05 GMT

Hi desiguruit, I'm not exactly clear on the intended configuration, but there can be different ways to configure DPSK. In each case, there may be different considerations or advantages/disadvantages. The RUCKUS SmartZone controller which supports DPSK can store the DPSK keys and be adopted by RWG. Or the RWG can manage/store the DPSK keys internally which can provide additional unique functionality. Integration with Cloudpath is also possible but is not required.
As this is a new product, we are publishing new documents and how to-videos every regularly. Watch for a new technical configuration guide on this topic soon. Until then, feel free to contact a RUCKUS Sales Engineer or our Support desk if you have a Support entitlement.