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    <title>topic Using Postman app - How to Obtain a Service Ticket for Your v/SZ Controller in RUCKUS Self-Help</title>
    <link>https://community.ruckuswireless.com/t5/RUCKUS-Self-Help/Using-Postman-app-How-to-Obtain-a-Service-Ticket-for-Your-v-SZ/m-p/64180#M179</link>
    <description>&lt;P&gt;&lt;SPAN&gt;APIs provide a powerful method to configure and retrieve information from the SmartZone controller. To perform any API task, we need to include a service ticket in our requests. This service ticket grants us access to the controller's functionalities. In this guide, I will demonstrate how to obtain a service ticket using the Postman app.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;1. &lt;STRONG&gt;Start&lt;/STRONG&gt; by &lt;A href="https://www.postman.com/downloads/" target="_blank" rel="noopener"&gt;downloading&lt;/A&gt; and installing the Postman app on your system.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;2.&amp;nbsp;&lt;STRONG&gt;Open&lt;/STRONG&gt; Postman and create a new HTTP request.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Orlando_Elias_0-1689985036883.png" style="width: 680px;"&gt;&lt;img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/7862i21201C4E07B9E0EA/image-dimensions/680x373/is-moderation-mode/true?v=v2" width="680" height="373" role="button" title="Orlando_Elias_0-1689985036883.png" alt="Orlando_Elias_0-1689985036883.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;3.&amp;nbsp;&lt;SPAN&gt;From the dropdown menu, &lt;STRONG&gt;choose the "POST"&lt;/STRONG&gt; operation and paste the following URL:&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;PRE&gt;&lt;SPAN&gt;https://{your-controller-ip-address}:8443/wsg/api/public/v9_0/serviceTicket&lt;/SPAN&gt;&lt;/PRE&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Orlando_Elias_2-1689985161753.png" style="width: 725px;"&gt;&lt;img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/7864i32EAC8310741C74C/image-dimensions/725x154/is-moderation-mode/true?v=v2" width="725" height="154" role="button" title="Orlando_Elias_2-1689985161753.png" alt="Orlando_Elias_2-1689985161753.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;4.&amp;nbsp;&lt;SPAN&gt;In the "Body" section, select "raw" and &lt;STRONG&gt;paste&lt;/STRONG&gt; the following JSON body:&lt;/SPAN&gt;&lt;/P&gt;&lt;PRE&gt;{&lt;BR /&gt;"username": "admin",&lt;BR /&gt;"password": "admin"&lt;BR /&gt;}&lt;/PRE&gt;&lt;P&gt;5.&amp;nbsp;&lt;SPAN&gt;&lt;STRONG&gt;Note&lt;/STRONG&gt;: These credentials are the same as the ones you use to log in to the web interface of your controller. Keep in mind that any action performed using this service ticket will have the same access rights as your user account in the controller's web GUI.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Orlando_Elias_5-1689985410716.png" style="width: 747px;"&gt;&lt;img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/7867i95B5713CD8C4FA66/image-dimensions/747x234/is-moderation-mode/true?v=v2" width="747" height="234" role="button" title="Orlando_Elias_5-1689985410716.png" alt="Orlando_Elias_5-1689985410716.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;For this demo, I am using credentials for the admin user, for which the service ticket will grant me with full access to all possible operations on the controller.&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;6.&amp;nbsp;Click "&lt;STRONG&gt;Send&lt;/STRONG&gt;" to execute the request.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Orlando_Elias_3-1689985284309.png" style="width: 797px;"&gt;&lt;img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/7865i0F3FFD52F3EF60FA/image-dimensions/797x263/is-moderation-mode/true?v=v2" width="797" height="263" role="button" title="Orlando_Elias_3-1689985284309.png" alt="Orlando_Elias_3-1689985284309.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;Upon successful execution, the response window will display the generated service ticket:&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Orlando_Elias_6-1689985488650.png" style="width: 738px;"&gt;&lt;img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/7868i64A28F32F5F794EB/image-dimensions/738x393/is-moderation-mode/true?v=v2" width="738" height="393" role="button" title="Orlando_Elias_6-1689985488650.png" alt="Orlando_Elias_6-1689985488650.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;Congratulations&lt;/STRONG&gt;! You have successfully obtained a service ticket, enabling you to perform future API operations with your controller.&lt;/P&gt;&lt;P&gt;Feel free to utilize this service ticket to interact with the controller's functionalities through APIs, enhancing your network management experience.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Sat, 22 Jul 2023 00:29:45 GMT</pubDate>
    <dc:creator>Orlando_Elias</dc:creator>
    <dc:date>2023-07-22T00:29:45Z</dc:date>
    <item>
      <title>Using Postman app - How to Obtain a Service Ticket for Your v/SZ Controller</title>
      <link>https://community.ruckuswireless.com/t5/RUCKUS-Self-Help/Using-Postman-app-How-to-Obtain-a-Service-Ticket-for-Your-v-SZ/m-p/64180#M179</link>
      <description>&lt;P&gt;&lt;SPAN&gt;APIs provide a powerful method to configure and retrieve information from the SmartZone controller. To perform any API task, we need to include a service ticket in our requests. This service ticket grants us access to the controller's functionalities. In this guide, I will demonstrate how to obtain a service ticket using the Postman app.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;1. &lt;STRONG&gt;Start&lt;/STRONG&gt; by &lt;A href="https://www.postman.com/downloads/" target="_blank" rel="noopener"&gt;downloading&lt;/A&gt; and installing the Postman app on your system.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;2.&amp;nbsp;&lt;STRONG&gt;Open&lt;/STRONG&gt; Postman and create a new HTTP request.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Orlando_Elias_0-1689985036883.png" style="width: 680px;"&gt;&lt;img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/7862i21201C4E07B9E0EA/image-dimensions/680x373/is-moderation-mode/true?v=v2" width="680" height="373" role="button" title="Orlando_Elias_0-1689985036883.png" alt="Orlando_Elias_0-1689985036883.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;3.&amp;nbsp;&lt;SPAN&gt;From the dropdown menu, &lt;STRONG&gt;choose the "POST"&lt;/STRONG&gt; operation and paste the following URL:&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;PRE&gt;&lt;SPAN&gt;https://{your-controller-ip-address}:8443/wsg/api/public/v9_0/serviceTicket&lt;/SPAN&gt;&lt;/PRE&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Orlando_Elias_2-1689985161753.png" style="width: 725px;"&gt;&lt;img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/7864i32EAC8310741C74C/image-dimensions/725x154/is-moderation-mode/true?v=v2" width="725" height="154" role="button" title="Orlando_Elias_2-1689985161753.png" alt="Orlando_Elias_2-1689985161753.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;4.&amp;nbsp;&lt;SPAN&gt;In the "Body" section, select "raw" and &lt;STRONG&gt;paste&lt;/STRONG&gt; the following JSON body:&lt;/SPAN&gt;&lt;/P&gt;&lt;PRE&gt;{&lt;BR /&gt;"username": "admin",&lt;BR /&gt;"password": "admin"&lt;BR /&gt;}&lt;/PRE&gt;&lt;P&gt;5.&amp;nbsp;&lt;SPAN&gt;&lt;STRONG&gt;Note&lt;/STRONG&gt;: These credentials are the same as the ones you use to log in to the web interface of your controller. Keep in mind that any action performed using this service ticket will have the same access rights as your user account in the controller's web GUI.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Orlando_Elias_5-1689985410716.png" style="width: 747px;"&gt;&lt;img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/7867i95B5713CD8C4FA66/image-dimensions/747x234/is-moderation-mode/true?v=v2" width="747" height="234" role="button" title="Orlando_Elias_5-1689985410716.png" alt="Orlando_Elias_5-1689985410716.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;For this demo, I am using credentials for the admin user, for which the service ticket will grant me with full access to all possible operations on the controller.&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;6.&amp;nbsp;Click "&lt;STRONG&gt;Send&lt;/STRONG&gt;" to execute the request.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Orlando_Elias_3-1689985284309.png" style="width: 797px;"&gt;&lt;img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/7865i0F3FFD52F3EF60FA/image-dimensions/797x263/is-moderation-mode/true?v=v2" width="797" height="263" role="button" title="Orlando_Elias_3-1689985284309.png" alt="Orlando_Elias_3-1689985284309.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;Upon successful execution, the response window will display the generated service ticket:&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Orlando_Elias_6-1689985488650.png" style="width: 738px;"&gt;&lt;img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/7868i64A28F32F5F794EB/image-dimensions/738x393/is-moderation-mode/true?v=v2" width="738" height="393" role="button" title="Orlando_Elias_6-1689985488650.png" alt="Orlando_Elias_6-1689985488650.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;Congratulations&lt;/STRONG&gt;! You have successfully obtained a service ticket, enabling you to perform future API operations with your controller.&lt;/P&gt;&lt;P&gt;Feel free to utilize this service ticket to interact with the controller's functionalities through APIs, enhancing your network management experience.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Sat, 22 Jul 2023 00:29:45 GMT</pubDate>
      <guid>https://community.ruckuswireless.com/t5/RUCKUS-Self-Help/Using-Postman-app-How-to-Obtain-a-Service-Ticket-for-Your-v-SZ/m-p/64180#M179</guid>
      <dc:creator>Orlando_Elias</dc:creator>
      <dc:date>2023-07-22T00:29:45Z</dc:date>
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