topic When attempting SSH into SmartZone, receives and error &quot;Permission denied (publickey)&quot; Why? in RUCKUS Self-Help https://community.ruckuswireless.com/t5/RUCKUS-Self-Help/When-attempting-SSH-into-SmartZone-receives-and-error-quot/m-p/44498#M17 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="cecil_dsilvia_1-1649771289756.png" style="width: 606px;"><img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/2569i8C29F87C9BD503F4/image-dimensions/606x85?v=v2" width="606" height="85" role="button" title="cecil_dsilvia_1-1649771289756.png" alt="cecil_dsilvia_1-1649771289756.png" /></span></P> <P><SPAN>By design SmartZone will not let you use a custom credential with super-admin permission on CLI/Console - either through external management servers or internal database.&nbsp;</SPAN></P> <P><SPAN>SSH / CLI only accepts "admin" as username and the password associated with admin.&nbsp;</SPAN></P> <P><SPAN>This only applies to the CLI (SSH) and Console. The Web UI does let you use LDAP/Radius/AD.&nbsp;</SPAN></P> <P><SPAN>Applies to 3.x, 5.x and 6.x SmartZone versions.</SPAN></P> <P>&nbsp;</P> Wed, 21 Sep 2022 11:18:59 GMT cecil_dsilvia 2022-09-21T11:18:59Z When attempting SSH into SmartZone, receives and error "Permission denied (publickey)" Why? https://community.ruckuswireless.com/t5/RUCKUS-Self-Help/When-attempting-SSH-into-SmartZone-receives-and-error-quot/m-p/44498#M17 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="cecil_dsilvia_1-1649771289756.png" style="width: 606px;"><img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/2569i8C29F87C9BD503F4/image-dimensions/606x85?v=v2" width="606" height="85" role="button" title="cecil_dsilvia_1-1649771289756.png" alt="cecil_dsilvia_1-1649771289756.png" /></span></P> <P><SPAN>By design SmartZone will not let you use a custom credential with super-admin permission on CLI/Console - either through external management servers or internal database.&nbsp;</SPAN></P> <P><SPAN>SSH / CLI only accepts "admin" as username and the password associated with admin.&nbsp;</SPAN></P> <P><SPAN>This only applies to the CLI (SSH) and Console. The Web UI does let you use LDAP/Radius/AD.&nbsp;</SPAN></P> <P><SPAN>Applies to 3.x, 5.x and 6.x SmartZone versions.</SPAN></P> <P>&nbsp;</P> Wed, 21 Sep 2022 11:18:59 GMT https://community.ruckuswireless.com/t5/RUCKUS-Self-Help/When-attempting-SSH-into-SmartZone-receives-and-error-quot/m-p/44498#M17 cecil_dsilvia 2022-09-21T11:18:59Z