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    <title>topic Logging to the switch using CLI when you don’t have access to the switch and switch is up in cloud in RUCKUS Self-Help</title>
    <link>https://community.ruckuswireless.com/t5/RUCKUS-Self-Help/Logging-to-the-switch-using-CLI-when-you-don-t-have-access-to/m-p/58342#M142</link>
    <description>&lt;P&gt;&lt;STRONG&gt;This article will help you with logging into the switch through CLI using password through SSH/console when you are not able access the switch using the current password and switch is up in cloud R1&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;Step 1: &lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;Click on &lt;STRONG&gt;“Venue “&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Chandini_1-1683378883206.png" style="width: 518px;"&gt;&lt;img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/6285i0B385CD92A752456/image-dimensions/518x346/is-moderation-mode/true?v=v2" width="518" height="346" role="button" title="Chandini_1-1683378883206.png" alt="Chandini_1-1683378883206.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;Click on the Venue your switch is in. In this case the switch we are trying to access is in &lt;STRONG&gt;“My-Venue”&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Chandini_2-1683378933591.png" style="width: 595px;"&gt;&lt;img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/6286i1565FEB46708E264/image-dimensions/595x231/is-moderation-mode/true?v=v2" width="595" height="231" role="button" title="Chandini_2-1683378933591.png" alt="Chandini_2-1683378933591.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;Step 2: &lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;Click on &lt;STRONG&gt;“Configure”&lt;/STRONG&gt; option in top left corner&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Chandini_3-1683378982564.png" style="width: 635px;"&gt;&lt;img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/6287iDEC03EE4960864D4/image-dimensions/635x281/is-moderation-mode/true?v=v2" width="635" height="281" role="button" title="Chandini_3-1683378982564.png" alt="Chandini_3-1683378982564.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;Go to &lt;STRONG&gt;“Switch configuration” -&amp;gt; “AAA”&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Chandini_4-1683379014752.png" style="width: 633px;"&gt;&lt;img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/6288i1594C42C2E5C181C/image-dimensions/633x378/is-moderation-mode/true?v=v2" width="633" height="378" role="button" title="Chandini_4-1683379014752.png" alt="Chandini_4-1683379014752.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Chandini_5-1683379056734.png" style="width: 638px;"&gt;&lt;img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/6289i64595E436616D791/image-dimensions/638x346/is-moderation-mode/true?v=v2" width="638" height="346" role="button" title="Chandini_5-1683379056734.png" alt="Chandini_5-1683379056734.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;Go to &lt;STRONG&gt;Local User&lt;/STRONG&gt; option. You can try to view the password and try using the same to login to the switch through SSH&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Chandini_6-1683379121570.png" style="width: 648px;"&gt;&lt;img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/6290iDB1DD10F9E240CD6/image-dimensions/648x294/is-moderation-mode/true?v=v2" width="648" height="294" role="button" title="Chandini_6-1683379121570.png" alt="Chandini_6-1683379121570.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;If not, you can try adding a password using the &lt;STRONG&gt;“Add local User&lt;/STRONG&gt;” option and wait for some time for the password to get pushed and can access the switch using the same password and user name through CLI and Cloud CLI option.&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Chandini_7-1683379160013.png" style="width: 650px;"&gt;&lt;img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/6291i052C1799FF5C2D06/image-dimensions/650x294/is-moderation-mode/true?v=v2" width="650" height="294" role="button" title="Chandini_7-1683379160013.png" alt="Chandini_7-1683379160013.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Chandini_8-1683379215727.png" style="width: 653px;"&gt;&lt;img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/6292i3E90419BF72CFEAF/image-dimensions/653x266/is-moderation-mode/true?v=v2" width="653" height="266" role="button" title="Chandini_8-1683379215727.png" alt="Chandini_8-1683379215727.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;From Switch CLI:&lt;/STRONG&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;FONT face="courier new,courier" size="2"&gt;Ruckus-ICX login: super&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT face="courier new,courier" size="2"&gt;Password:&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT face="courier new,courier" size="2"&gt;Cloudtest&amp;gt;&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT face="courier new,courier" size="2"&gt;Cloudtest&amp;gt;&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT face="courier new,courier" size="2"&gt;Cloudtest&amp;gt; en&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT face="courier new,courier" size="2"&gt;Switch Running config:&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT face="courier new,courier" size="2"&gt;Cloudtest#show run | inc user&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT face="courier new,courier" size="2"&gt;username super password .....&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT face="courier new,courier" size="2"&gt;username test3 password .....&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT face="courier new,courier" size="2"&gt;username admin password .....&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT face="courier new,courier" size="2"&gt;username test1 password .....&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT face="courier new,courier" size="2"&gt;username test password .....&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT face="courier new,courier" size="2"&gt;username test2 password .....&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT face="courier new,courier" size="2" color="#0000FF"&gt;username test4 password .....&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT face="courier new,courier" size="2"&gt;Cloudtest#&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;To connect to console from Cloud, go to &lt;STRONG&gt;More Actions -&amp;gt; CLI session&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Chandini_9-1683379369799.png" style="width: 665px;"&gt;&lt;img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/6293i3D025F3645546D66/image-dimensions/665x265/is-moderation-mode/true?v=v2" width="665" height="265" role="button" title="Chandini_9-1683379369799.png" alt="Chandini_9-1683379369799.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;Note: &lt;/STRONG&gt;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;SPAN&gt;Ruckus Cloud assigns a username and password to the switch once it is managed by the Ruckus Cloud. Even if the switch is disconnected from the cloud, the switch username and password remain the same. The password can be obtained from the Ruckus Cloud GUI under the &lt;/SPAN&gt;&lt;FONT face="courier new,courier" size="2"&gt;&lt;SPAN&gt;Venue’s ‘Switch Settings’.&lt;/SPAN&gt;&lt;/FONT&gt;&lt;/LI&gt;&lt;LI&gt;&lt;SPAN&gt;Also once the switch is up in cloud Web Access to the switch will be disabled as access to cloud using Web UI is available from Ruckus Cloud&lt;/SPAN&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Sat, 06 May 2023 13:26:53 GMT</pubDate>
    <dc:creator>Chandini</dc:creator>
    <dc:date>2023-05-06T13:26:53Z</dc:date>
    <item>
      <title>Logging to the switch using CLI when you don’t have access to the switch and switch is up in cloud</title>
      <link>https://community.ruckuswireless.com/t5/RUCKUS-Self-Help/Logging-to-the-switch-using-CLI-when-you-don-t-have-access-to/m-p/58342#M142</link>
      <description>&lt;P&gt;&lt;STRONG&gt;This article will help you with logging into the switch through CLI using password through SSH/console when you are not able access the switch using the current password and switch is up in cloud R1&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;Step 1: &lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;Click on &lt;STRONG&gt;“Venue “&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Chandini_1-1683378883206.png" style="width: 518px;"&gt;&lt;img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/6285i0B385CD92A752456/image-dimensions/518x346/is-moderation-mode/true?v=v2" width="518" height="346" role="button" title="Chandini_1-1683378883206.png" alt="Chandini_1-1683378883206.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;Click on the Venue your switch is in. In this case the switch we are trying to access is in &lt;STRONG&gt;“My-Venue”&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Chandini_2-1683378933591.png" style="width: 595px;"&gt;&lt;img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/6286i1565FEB46708E264/image-dimensions/595x231/is-moderation-mode/true?v=v2" width="595" height="231" role="button" title="Chandini_2-1683378933591.png" alt="Chandini_2-1683378933591.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;Step 2: &lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;Click on &lt;STRONG&gt;“Configure”&lt;/STRONG&gt; option in top left corner&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Chandini_3-1683378982564.png" style="width: 635px;"&gt;&lt;img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/6287iDEC03EE4960864D4/image-dimensions/635x281/is-moderation-mode/true?v=v2" width="635" height="281" role="button" title="Chandini_3-1683378982564.png" alt="Chandini_3-1683378982564.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;Go to &lt;STRONG&gt;“Switch configuration” -&amp;gt; “AAA”&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Chandini_4-1683379014752.png" style="width: 633px;"&gt;&lt;img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/6288i1594C42C2E5C181C/image-dimensions/633x378/is-moderation-mode/true?v=v2" width="633" height="378" role="button" title="Chandini_4-1683379014752.png" alt="Chandini_4-1683379014752.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Chandini_5-1683379056734.png" style="width: 638px;"&gt;&lt;img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/6289i64595E436616D791/image-dimensions/638x346/is-moderation-mode/true?v=v2" width="638" height="346" role="button" title="Chandini_5-1683379056734.png" alt="Chandini_5-1683379056734.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;Go to &lt;STRONG&gt;Local User&lt;/STRONG&gt; option. You can try to view the password and try using the same to login to the switch through SSH&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Chandini_6-1683379121570.png" style="width: 648px;"&gt;&lt;img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/6290iDB1DD10F9E240CD6/image-dimensions/648x294/is-moderation-mode/true?v=v2" width="648" height="294" role="button" title="Chandini_6-1683379121570.png" alt="Chandini_6-1683379121570.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;If not, you can try adding a password using the &lt;STRONG&gt;“Add local User&lt;/STRONG&gt;” option and wait for some time for the password to get pushed and can access the switch using the same password and user name through CLI and Cloud CLI option.&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Chandini_7-1683379160013.png" style="width: 650px;"&gt;&lt;img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/6291i052C1799FF5C2D06/image-dimensions/650x294/is-moderation-mode/true?v=v2" width="650" height="294" role="button" title="Chandini_7-1683379160013.png" alt="Chandini_7-1683379160013.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Chandini_8-1683379215727.png" style="width: 653px;"&gt;&lt;img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/6292i3E90419BF72CFEAF/image-dimensions/653x266/is-moderation-mode/true?v=v2" width="653" height="266" role="button" title="Chandini_8-1683379215727.png" alt="Chandini_8-1683379215727.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;From Switch CLI:&lt;/STRONG&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;FONT face="courier new,courier" size="2"&gt;Ruckus-ICX login: super&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT face="courier new,courier" size="2"&gt;Password:&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT face="courier new,courier" size="2"&gt;Cloudtest&amp;gt;&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT face="courier new,courier" size="2"&gt;Cloudtest&amp;gt;&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT face="courier new,courier" size="2"&gt;Cloudtest&amp;gt; en&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT face="courier new,courier" size="2"&gt;Switch Running config:&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT face="courier new,courier" size="2"&gt;Cloudtest#show run | inc user&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT face="courier new,courier" size="2"&gt;username super password .....&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT face="courier new,courier" size="2"&gt;username test3 password .....&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT face="courier new,courier" size="2"&gt;username admin password .....&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT face="courier new,courier" size="2"&gt;username test1 password .....&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT face="courier new,courier" size="2"&gt;username test password .....&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT face="courier new,courier" size="2"&gt;username test2 password .....&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT face="courier new,courier" size="2" color="#0000FF"&gt;username test4 password .....&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT face="courier new,courier" size="2"&gt;Cloudtest#&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;To connect to console from Cloud, go to &lt;STRONG&gt;More Actions -&amp;gt; CLI session&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Chandini_9-1683379369799.png" style="width: 665px;"&gt;&lt;img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/6293i3D025F3645546D66/image-dimensions/665x265/is-moderation-mode/true?v=v2" width="665" height="265" role="button" title="Chandini_9-1683379369799.png" alt="Chandini_9-1683379369799.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;Note: &lt;/STRONG&gt;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;SPAN&gt;Ruckus Cloud assigns a username and password to the switch once it is managed by the Ruckus Cloud. Even if the switch is disconnected from the cloud, the switch username and password remain the same. The password can be obtained from the Ruckus Cloud GUI under the &lt;/SPAN&gt;&lt;FONT face="courier new,courier" size="2"&gt;&lt;SPAN&gt;Venue’s ‘Switch Settings’.&lt;/SPAN&gt;&lt;/FONT&gt;&lt;/LI&gt;&lt;LI&gt;&lt;SPAN&gt;Also once the switch is up in cloud Web Access to the switch will be disabled as access to cloud using Web UI is available from Ruckus Cloud&lt;/SPAN&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Sat, 06 May 2023 13:26:53 GMT</pubDate>
      <guid>https://community.ruckuswireless.com/t5/RUCKUS-Self-Help/Logging-to-the-switch-using-CLI-when-you-don-t-have-access-to/m-p/58342#M142</guid>
      <dc:creator>Chandini</dc:creator>
      <dc:date>2023-05-06T13:26:53Z</dc:date>
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