v/SZ - how to collect packet captures on the AP? | From the SmartZone's web interface

Orlando_Elias — Thu, 14 Sep 2023 20:04:24 GMT

Analyzing a packet capture is one of the best tools when troubleshooting the majority of the issues in wireless communications, hence, collecting a packet capture is also a task that we should be familiarized with.

v/SZ - Collecting AP Packet Capture from All Interfaces Simultaneously

The web GUI of the SmartZone controller is the quickest way to get the 'pcaps'. Let me show you with a few steps:

1. Go to: Access Points>Select: the desired AP>Click: 'More'>Packet Capture:

2. Select:'Save to file>Choose: the desired interface>Select: all the frame types.

3. Click: 'Start' to start the capture, 'Stop' to stop the capture, and wait for the option 'Download' to download the file.

'2.4 GHz' and '5 GHz' are are the wireless interfaces.
Optional, it's helpful to use the mac-address of the affected/testing client to filter out the traffic when collecting in the wireles interfaces.

The file is downloaded in a .tar folder that will need to be extracted to get the pcap file that can be read with wireshark.

Here a link to get 7zip, the extractor I use the most.

Here is a link to download wireshark.

Do you want to know about other ways to take packet captures on APs? Check this KB.

topic v/SZ - how to collect packet captures on the AP? | From the SmartZone's web interface in RUCKUS Self-Help

v/SZ - how to collect packet captures on the AP? | From the SmartZone's web interface