Cloudpath Guest Onboarding Using SmartZone and MAC Authentication

sagar_kuber — Thu, 13 Apr 2023 08:52:20 GMT

This article will provide the flow of guest onboarding as well as configuration recommendations for SmartZone and Cloudpath.

Requirements:

Before embarking on the Guest Journey, ensure that you have:

A valid certificate in SmartZone
A valid certificate in Cloudpath
DNS entry for SmartZone
DNS entry for Cloudpath

Setup:

Cloudpath Setup:

Overall workflow:

Create a New Workflow from a blank canvas
Insert a step and add an Acceptable Use Policy
Add a MAC Registration step

NOTE: You can use the variable ${sip} for the SmartZone. This is useful when clustering SmartZone's together, please review SmartZone documentation on the "sip" variable if required.
Click Save
We need to complete the workflow with a step and a "kill session" option. In this example, we are going to use the "Display a message" step, but there are others, such as Redirect User

SmartZone Setup:

Create a WLAN
Enable the Authentication type as Hotspot (WiSPr)
Enable the method as MAC Address

Note: You can change the MAC address format to AA:BB:CC:DD:EE:FF, Cloudpath does that for you, but this can be changed

4.Click on OK

5.Change the Authentication server to Cloudpath

6. OPTIONAL: Change the Accounting Server to Proxy and point to Cloudpath

7.SSH to SmartZone as 'admin'

8.Disable encrypted MAC addresses in SmartZone by using this command:

ruckuscontroller(config)# no encrypt-mac-ip
Do you want to continue to disable (or input 'no' to cancel)? [yes/no] yes
Successful operation

9.If you do not run the above command, you will get the following MAC address in Cloudpath:

Guest Flow Experience

First Time Visitor:

Guest is visiting a location that is offering Guest Wi-Fi for the first time. The end user experience will be to join a Guest WLAN, be redirected to a webpage, agree to terms and conditions, enter in email address, and then be authorized on to the guest Wi-Fi.

Returning User within Expiry Date

Returning User after Expiry Date

Will follow same flow as a first time visitor.

topic Cloudpath Guest Onboarding Using SmartZone and MAC Authentication in RUCKUS Self-Help