https://community.ruckuswireless.com/t5/RUCKUS-One/I-need-to-recover-R-1-MSP-licenses-from-former-client/m-p/104535#M1630 <P>I have a client that has ended our MSP relationship. I have assigned licenses to their Venue that I need to pull back into my MSP pool as there is much time still on them (3+ years). What is the proper way to do this?</P> Thu, 17 Apr 2025 11:37:51 GMT steve_rosenthal 2025-04-17T11:37:51Z https://community.ruckuswireless.com/t5/RUCKUS-One/I-need-to-recover-R-1-MSP-licenses-from-former-client/m-p/104535#M1630 <P>I have a client that has ended our MSP relationship. I have assigned licenses to their Venue that I need to pull back into my MSP pool as there is much time still on them (3+ years). What is the proper way to do this?</P> Thu, 17 Apr 2025 11:37:51 GMT https://community.ruckuswireless.com/t5/RUCKUS-One/I-need-to-recover-R-1-MSP-licenses-from-former-client/m-p/104535#M1630 steve_rosenthal 2025-04-17T11:37:51Z https://community.ruckuswireless.com/t5/RUCKUS-One/I-need-to-recover-R-1-MSP-licenses-from-former-client/m-p/113848#M1711 <P><FONT face="arial,helvetica,sans-serif">Hi Steve,</FONT></P><P><FONT face="arial,helvetica,sans-serif">Hope you are doing great!</FONT><BR /><BR /><FONT face="arial,helvetica,sans-serif">Regarding your query, please get in touch with our licensing team for better assistance.</FONT><BR /><BR /><FONT face="arial,helvetica,sans-serif"><A href="https://support.ruckuswireless.com/cases/new" target="_blank">https://support.ruckuswireless.com/cases/new</A></FONT><BR /><FONT face="arial,helvetica,sans-serif"><A href="https://support.ruckuswireless.com/contact-us" target="_blank">https://support.ruckuswireless.com/contact-us</A></FONT></P><P><FONT face="arial,helvetica,sans-serif">Regards,</FONT><BR /><FONT face="arial,helvetica,sans-serif">Ashwin Mathiyazhagan</FONT></P> Mon, 13 Apr 2026 16:39:27 GMT https://community.ruckuswireless.com/t5/RUCKUS-One/I-need-to-recover-R-1-MSP-licenses-from-former-client/m-p/113848#M1711 AshwinM 2026-04-13T16:39:27Z