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    <title>topic RDD 1.9 GA for new customers! in RUCKUS Diagnostics Dashboard (RDD)</title>
    <link>https://community.ruckuswireless.com/t5/RUCKUS-Diagnostics-Dashboard-RDD/RDD-1-9-GA-for-new-customers/m-p/31861#M89</link>
    <description>&lt;BR alt="" name="" rel="" target="" title="" type="" value="" /&gt;RDD 1.9 is now GA for new customers to download from the &lt;A alt="" href="https://support.ruckuswireless.com/Ruckus_Diagnostic_Dashboard" name="" rel="nofollow" target="" title="" type="" value=""&gt;Ruckus Support Site&lt;/A&gt;! For existing RDD Customers there is no need to update to the new version.&amp;nbsp;&lt;BR alt="" name="" rel="" target="" title="" type="" value="" /&gt;Over the next few weeks, the support team will automatically update registered VMs to RDD 1.9 as part of the service.&lt;BR alt="" name="" rel="" target="" title="" type="" value="" /&gt;&lt;BR alt="" name="" rel="" target="" title="" type="" value="" /&gt;New in RDD 1.9!&lt;BR alt="" name="" rel="" target="" title="" type="" value="" /&gt;&lt;UL alt="" name="" rel="" target="" title="" type="" value=""&gt;&lt;LI alt="" name="" rel="" target="" title="" type="" value=""&gt;Brand-new user interface focusing on the support experience&amp;nbsp;&lt;/LI&gt;&lt;LI alt="" name="" rel="" target="" title="" type="" value=""&gt;Customers can gather logs on Ruckus equipment via RDD&lt;/LI&gt;&lt;LI alt="" name="" rel="" target="" title="" type="" value=""&gt;Automated workflows can generate a Support Case with attached log files directly from the RDD's Web UI&amp;nbsp;&lt;/LI&gt;&lt;LI alt="" name="" rel="" target="" title="" type="" value=""&gt;Customers can trigger an RDD Self-Diagnosis of common setup and installation issues&amp;nbsp;&lt;/LI&gt;&lt;/UL&gt;&lt;BR alt="" name="" rel="" target="" title="" type="" value="" /&gt;For existing RDD customers after the upgrade to RDD 1.9 you will have the option to login to the classic or UIV2 version to access new features.&amp;nbsp;Check out the RDD Support site for more information on &lt;A alt="" href="https://support.ruckuswireless.com/documents/3028-ruckus_diagnostic_dashboard_user_guide_-uiv2-_1-pdf/download" name="" rel="nofollow" target="" title="Link httpssupportruckuswirelesscomdocuments3028-ruckus_diagnostic_dashboard_user_guide_-uiv2-_1-pdfdownload" type="" value=""&gt;RDD 1.9 UIV2&lt;/A&gt;.&lt;BR alt="" name="" rel="" target="" title="" type="" value="" /&gt;&amp;nbsp;&lt;BR alt="" name="" rel="" target="" title="" type="" value="" /&gt;Best Regards,&amp;nbsp;&lt;BR alt="" name="" rel="" target="" title="" type="" value="" /&gt;&lt;BR alt="" name="" rel="" target="" title="" type="" value="" /&gt;Aaron English</description>
    <pubDate>Tue, 08 Oct 2019 04:50:18 GMT</pubDate>
    <dc:creator>aaron_english_a</dc:creator>
    <dc:date>2019-10-08T04:50:18Z</dc:date>
    <item>
      <title>RDD 1.9 GA for new customers!</title>
      <link>https://community.ruckuswireless.com/t5/RUCKUS-Diagnostics-Dashboard-RDD/RDD-1-9-GA-for-new-customers/m-p/31861#M89</link>
      <description>&lt;BR alt="" name="" rel="" target="" title="" type="" value="" /&gt;RDD 1.9 is now GA for new customers to download from the &lt;A alt="" href="https://support.ruckuswireless.com/Ruckus_Diagnostic_Dashboard" name="" rel="nofollow" target="" title="" type="" value=""&gt;Ruckus Support Site&lt;/A&gt;! For existing RDD Customers there is no need to update to the new version.&amp;nbsp;&lt;BR alt="" name="" rel="" target="" title="" type="" value="" /&gt;Over the next few weeks, the support team will automatically update registered VMs to RDD 1.9 as part of the service.&lt;BR alt="" name="" rel="" target="" title="" type="" value="" /&gt;&lt;BR alt="" name="" rel="" target="" title="" type="" value="" /&gt;New in RDD 1.9!&lt;BR alt="" name="" rel="" target="" title="" type="" value="" /&gt;&lt;UL alt="" name="" rel="" target="" title="" type="" value=""&gt;&lt;LI alt="" name="" rel="" target="" title="" type="" value=""&gt;Brand-new user interface focusing on the support experience&amp;nbsp;&lt;/LI&gt;&lt;LI alt="" name="" rel="" target="" title="" type="" value=""&gt;Customers can gather logs on Ruckus equipment via RDD&lt;/LI&gt;&lt;LI alt="" name="" rel="" target="" title="" type="" value=""&gt;Automated workflows can generate a Support Case with attached log files directly from the RDD's Web UI&amp;nbsp;&lt;/LI&gt;&lt;LI alt="" name="" rel="" target="" title="" type="" value=""&gt;Customers can trigger an RDD Self-Diagnosis of common setup and installation issues&amp;nbsp;&lt;/LI&gt;&lt;/UL&gt;&lt;BR alt="" name="" rel="" target="" title="" type="" value="" /&gt;For existing RDD customers after the upgrade to RDD 1.9 you will have the option to login to the classic or UIV2 version to access new features.&amp;nbsp;Check out the RDD Support site for more information on &lt;A alt="" href="https://support.ruckuswireless.com/documents/3028-ruckus_diagnostic_dashboard_user_guide_-uiv2-_1-pdf/download" name="" rel="nofollow" target="" title="Link httpssupportruckuswirelesscomdocuments3028-ruckus_diagnostic_dashboard_user_guide_-uiv2-_1-pdfdownload" type="" value=""&gt;RDD 1.9 UIV2&lt;/A&gt;.&lt;BR alt="" name="" rel="" target="" title="" type="" value="" /&gt;&amp;nbsp;&lt;BR alt="" name="" rel="" target="" title="" type="" value="" /&gt;Best Regards,&amp;nbsp;&lt;BR alt="" name="" rel="" target="" title="" type="" value="" /&gt;&lt;BR alt="" name="" rel="" target="" title="" type="" value="" /&gt;Aaron English</description>
      <pubDate>Tue, 08 Oct 2019 04:50:18 GMT</pubDate>
      <guid>https://community.ruckuswireless.com/t5/RUCKUS-Diagnostics-Dashboard-RDD/RDD-1-9-GA-for-new-customers/m-p/31861#M89</guid>
      <dc:creator>aaron_english_a</dc:creator>
      <dc:date>2019-10-08T04:50:18Z</dc:date>
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