SCI Setup Fields Not Shown In v1.8 Guide

joshua_clark — Wed, 07 Aug 2019 20:25:51 GMT

I'm attempting to set up our RDD, slotting it in between an existing SZ
cluster and SCI. I've been following the guide and it appears to be
mostly going correctly: RDD sees most all the information from the cluster and is working on populating everything, but the SCI shows that it is only sporadically seeing the MQTT stream. It changed "Last Seen" to Less than a Minute about 15 minutes after initially setting up, but it has now passed 25 minutes.

My question rests on some fields not shown in the User Guide for 1.8. In setting up the MQTT Bridge, there is a toggle labeled "MLISA?" and a field for "JW Token". What are these options for? Might they be related to my issue with the SCI not seeing the MQTT stream?

Re: SCI Setup Fields Not Shown In v1.8 Guide

aaron_english_a — Thu, 08 Aug 2019 23:17:29 GMT

Hi JoshuaC,

You can ignore the MLISA and JWT Token fields. Regarding for SCI only seeing some of the MQTT Streams, can you answer the below questions for me in a direct email: aaron.english@commscope.com

1. What is your RDD cluster name?

2. How many controllers are sending MQTT streams to RDD?

3. Is the System ID set on the RDD Wireless Cluster level that matches the System ID configured on each Controller?

4. Are all of the controller IP added to the RDD Wireless Controller list and group under the correct Cluster?

Best Regards,

Aaron

topic SCI Setup Fields Not Shown In v1.8 Guide in RUCKUS Diagnostics Dashboard (RDD)

SCI Setup Fields Not Shown In v1.8 Guide

Re: SCI Setup Fields Not Shown In v1.8 Guide