https://community.ruckuswireless.com/t5/To-Be-Moved/Unable-to-access-interface-for-Zoneflex-7363-AP/m-p/14726#M916 Okay, so I'll preface this with saying I'm not expert with TCP/IP but I work on a helpdesk and have for the past four years, so I'm good at following directions and figuring stuff out.<BR /><BR />I have poor wifi range on my comcast modem, so my friend got me a wireless acccess point when his work got new ones, and he helped me configure the 7363. He gave it the same 2.4 and 5 ghz networks that my regular modem had, so when I walked my house it freely connected from the main modem to the new one. It has worked fine like that for the past few months. <BR /><BR />However, after noticing some extreme data usage on my comcast account, I decided I was going to change the network's ssid and passwords. I did so on the comcast modem flawlessly. Everything worked great. Except, now, the ruckus AP is still broadcasting the old network names. I tried just navigating to the ip listed on the device (192.168.0.1) but nothing comes up at all. I tried connecting the AP directly to my laptop and navigating- same issue.<BR /><BR />I can't get a hold of my friend any time soon either, so what do I need to do to change these network names? I've been troubleshooting with the manual I found online for the last two hours and I'm coming up with nothing. Can anyone provide some assistance? Fri, 29 Sep 2017 02:21:13 GMT john_smith_acq1 2017-09-29T02:21:13Z https://community.ruckuswireless.com/t5/To-Be-Moved/Unable-to-access-interface-for-Zoneflex-7363-AP/m-p/14726#M916 Okay, so I'll preface this with saying I'm not expert with TCP/IP but I work on a helpdesk and have for the past four years, so I'm good at following directions and figuring stuff out.<BR /><BR />I have poor wifi range on my comcast modem, so my friend got me a wireless acccess point when his work got new ones, and he helped me configure the 7363. He gave it the same 2.4 and 5 ghz networks that my regular modem had, so when I walked my house it freely connected from the main modem to the new one. It has worked fine like that for the past few months. <BR /><BR />However, after noticing some extreme data usage on my comcast account, I decided I was going to change the network's ssid and passwords. I did so on the comcast modem flawlessly. Everything worked great. Except, now, the ruckus AP is still broadcasting the old network names. I tried just navigating to the ip listed on the device (192.168.0.1) but nothing comes up at all. I tried connecting the AP directly to my laptop and navigating- same issue.<BR /><BR />I can't get a hold of my friend any time soon either, so what do I need to do to change these network names? I've been troubleshooting with the manual I found online for the last two hours and I'm coming up with nothing. Can anyone provide some assistance? Fri, 29 Sep 2017 02:21:13 GMT https://community.ruckuswireless.com/t5/To-Be-Moved/Unable-to-access-interface-for-Zoneflex-7363-AP/m-p/14726#M916 john_smith_acq1 2017-09-29T02:21:13Z