https://community.ruckuswireless.com/t5/To-Be-Moved/MF-7811-user-password/m-p/13293#M839 Hello!<BR />I recently bought MF7811. The device seems working properly because I'm finding hidden SSID in 5 GHz with excellent level. I'm trying to access the AP in order to modify it but I can't login with super / sp-admin. In short, is there a way to flash the AP with the latest firmware without using user/pass, i.e. TFTP or JTAG-port? Or some other way to emergency access the AP (web, telnet, ssh) without user/pass and change the credentials after that?<BR />Thank you in advance Mon, 23 Feb 2015 12:24:11 GMT plamen_koynov 2015-02-23T12:24:11Z https://community.ruckuswireless.com/t5/To-Be-Moved/MF-7811-user-password/m-p/13293#M839 Hello!<BR />I recently bought MF7811. The device seems working properly because I'm finding hidden SSID in 5 GHz with excellent level. I'm trying to access the AP in order to modify it but I can't login with super / sp-admin. In short, is there a way to flash the AP with the latest firmware without using user/pass, i.e. TFTP or JTAG-port? Or some other way to emergency access the AP (web, telnet, ssh) without user/pass and change the credentials after that?<BR />Thank you in advance Mon, 23 Feb 2015 12:24:11 GMT https://community.ruckuswireless.com/t5/To-Be-Moved/MF-7811-user-password/m-p/13293#M839 plamen_koynov 2015-02-23T12:24:11Z https://community.ruckuswireless.com/t5/To-Be-Moved/MF-7811-user-password/m-p/13294#M840 Press the indented Hard Reset button for 8 seconds before release, to factory default the 7811 AP.<BR /><BR />You should be able to login with the default 'super' and 'sp-admin' credentials, or this AP/CPE combination may have come from an ISP who OEM'd our product, in which case we cannot access or reconfigure it. Mon, 23 Feb 2015 18:03:12 GMT https://community.ruckuswireless.com/t5/To-Be-Moved/MF-7811-user-password/m-p/13294#M840 michael_brado 2015-02-23T18:03:12Z