topic Re: 30 minute timeout on Guest Wifi in To Be Moved

30 minute timeout on Guest Wifi

joe_miller_6839 — Fri, 03 Oct 2014 13:43:35 GMT

Hi All,

Users connecting to our Guest WiFi have to reconnect every 30 minutes. Does anyone know the settings that would need to be changed to stop this from happening?

Re: 30 minute timeout on Guest Wifi

joe_miller_6839 — Fri, 03 Oct 2014 13:45:03 GMT

Sorry, I should add that we are using a ZD1106 version 9.6.2.

Re: 30 minute timeout on Guest Wifi

monnat_systems — Sat, 04 Oct 2014 08:02:30 GMT

Hi Joe Miller,

Quick question:

Are users being forced to re-enter guest pass every 30 minutes?

I don't have a ZD at my hand to check this and If answer to above question is yes, then i vaguely remember a setting while creating guest pass where you configure the user to re-auth by entering guest pass key every X minutes. Start by disabling that option and create a new guest pass and see if while testing you are being forced to re-auth again after 30 mins or not.

Hope this helps and cheers

Re: 30 minute timeout on Guest Wifi

monnat_systems — Mon, 06 Oct 2014 13:23:05 GMT

Hi Joe,

Session feature was the one i was talking about. Give it a shot and let us know if it worked or not.

http://www.packetu.com/wp-content/upl...

cheers.