https://community.ruckuswireless.com/t5/To-Be-Moved/I-can-t-join-R710-to-ZoneDirector-1200-cannot-upgrade-AP/m-p/7282#M363 Hello,<BR />I have R710 AP and I can't join it to the ZD1200.<BR /><BR />ZD1200 fw is: 10.0.1.0 build 35<BR />R710 fw is: 9.13.0.0.232<BR /><BR />When I approve AP on the controller, fw upgrade starts, after that is AP disconnected, after a while fw upgrade starts again and this is happening again and again... (fw upgrade -&gt; disconnected -&gt; fw upgrade -&gt; disconnected.........).<BR /><BR />Has anyone an idea how to solve this?<BR /><BR />All suggestions are greatly appreciated.. Thank you.... Fri, 25 May 2018 08:46:27 GMT amit_kumar_6200 2018-05-25T08:46:27Z https://community.ruckuswireless.com/t5/To-Be-Moved/I-can-t-join-R710-to-ZoneDirector-1200-cannot-upgrade-AP/m-p/7282#M363 Hello,<BR />I have R710 AP and I can't join it to the ZD1200.<BR /><BR />ZD1200 fw is: 10.0.1.0 build 35<BR />R710 fw is: 9.13.0.0.232<BR /><BR />When I approve AP on the controller, fw upgrade starts, after that is AP disconnected, after a while fw upgrade starts again and this is happening again and again... (fw upgrade -&gt; disconnected -&gt; fw upgrade -&gt; disconnected.........).<BR /><BR />Has anyone an idea how to solve this?<BR /><BR />All suggestions are greatly appreciated.. Thank you.... Fri, 25 May 2018 08:46:27 GMT https://community.ruckuswireless.com/t5/To-Be-Moved/I-can-t-join-R710-to-ZoneDirector-1200-cannot-upgrade-AP/m-p/7282#M363 amit_kumar_6200 2018-05-25T08:46:27Z https://community.ruckuswireless.com/t5/To-Be-Moved/I-can-t-join-R710-to-ZoneDirector-1200-cannot-upgrade-AP/m-p/7283#M364 hi amit<BR />is ur AP on a remote location??please chk and try tunning ur ZD1200 MTU and see if it helps.. you should find the same in AP policies somewhere..Thx Fri, 25 May 2018 11:14:14 GMT https://community.ruckuswireless.com/t5/To-Be-Moved/I-can-t-join-R710-to-ZoneDirector-1200-cannot-upgrade-AP/m-p/7283#M364 monnat_systems 2018-05-25T11:14:14Z