topic Re: cant reach ZD1100 home page in To Be Moved

cant reach ZD1100 home page

georgela — Sun, 01 Apr 2018 23:37:55 GMT

cant access home page for ZD 1100. network shows ip address. but i get error window "1 interrupted action" "no such interface supported"

Re: cant reach ZD1100 home page

michael_brado — Mon, 02 Apr 2018 20:22:06 GMT

Can anyone else reach your ZD WebUI? Can you ping/SSH to your ZD IP address and get Login prompt ok?
Have you rebooted your ZD, and did that recover service? How many APs on what version of ZD code?

Re: cant reach ZD1100 home page

georgela — Mon, 02 Apr 2018 20:37:08 GMT

no one can reach it. i will try reboot. i have 3 ap's ZD1106 9.6.1.0

Re: cant reach ZD1100 home page

georgela — Mon, 02 Apr 2018 20:37:40 GMT

it appears on the network but the ip is not accessible

Re: cant reach ZD1100 home page

michael_brado — Mon, 02 Apr 2018 20:42:42 GMT

And this is after the reboot? Is there a workstation on the same LAN (not remote) as the ZD?
Can they ping, SSH, or WebUI to the ZD's IP?

If your box is totally inaccessable, Tech Support is your only help. They'll need your ZD's serial number.
https://support.ruckuswireless.com/contact-us

Re: cant reach ZD1100 home page

georgela — Mon, 02 Apr 2018 20:43:48 GMT

no have not rebooted yet. i am not on site.

Re: cant reach ZD1100 home page

georgela — Tue, 03 Apr 2018 14:58:14 GMT

rebooted. no luck. pinged and got instant response, so its on the network and receiving. i believe its the SSL issue? what can I do to fix? very frustrtating. Thanks

Re: cant reach ZD1100 home page

michael_brado — Tue, 03 Apr 2018 16:26:59 GMT

Hm, how long have you had it? Pls see my previous post, time to contact TS.

Re: cant reach ZD1100 home page

georgela — Tue, 03 Apr 2018 16:28:28 GMT

3 years