topic Re: RUCKUS ICX7150-C12-Router > Need to flash to Switch in RUCKUS Support for Lennar Homes

RUCKUS ICX7150-C12-Router > Need to flash to Switch

LennerHelp — Mon, 10 Jul 2023 00:51:38 GMT

Hi. My Ruckus ICX7150-C12 is booted with Router firmware and I cannot get it to flash to Switch firmware. I read all the post and tried to flash the primary firmware and it looks like file was corrupted. I saw instructions to download and overwrite the primary firmware here Solved: RUCKUS Forums - Re: Ruckus ICX 7150-C12P - Page 9 - CommScope RUCKUS Community Forums (ruckuswireless.com) but I received error code 5 when trying to download using below both commands:

copy tftp flash 10.176.220.51 SPS08095hufi.bin primary

copy tftp flash 10.176.220.51 SPS08080f.bin primary

Re: RUCKUS ICX7150-C12-Router > Need to flash to Switch

Jayavidhya — Mon, 10 Jul 2023 12:56:11 GMT

Hi @LennerHelp

Greetings of the day,

Thanks for your detailed description.

To solve this issue please run the following commands on your command line 'CLI'

ICX7150-C12 Router>

Note: Hit Enter to accept each command

enable

copy flash flash secondary

boot system flash secondary yes

For example:

ICX7150-24P Router>enable (hit enter to accept the command)
ICX7150-24P Router#copy flash flash secondary (hit enter to accept the command and wait: until the flash finished )
ICX7150-24P Router#boot system flash secondary yes ( hit enter to accept the command : the switch will reboot )

How to Fix Routing code issues on Lennar Home users via CLI

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Fix-Routing-code-issues-on-Lennar-Home-users/td-p/47305

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-solve-the-routing-code-issue-in-your-ICX7150-Switch/td-p/47335

Or WEB access option

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Fix-Routing-code-issues-on-Lennar-Home-users-via-Web-GUI/td-p/47959

Please share the screenshot of the error you are getting while following the steps.

Best regards,

Jayavidhya

Lennar Home Community

Re: RUCKUS ICX7150-C12-Router > Need to flash to Switch

LennerHelp — Mon, 10 Jul 2023 14:10:13 GMT

Wouldn’t flashing secondary just update the firmware to SPR(router) firmware and not switch firmware?

Re: RUCKUS ICX7150-C12-Router > Need to flash to Switch

Jayavidhya — Mon, 10 Jul 2023 14:43:05 GMT

Hi @LennerHelp

Please share the screenshot of the error you are getting while following the process.

Also to check the switch status please share the output of the following commands.

Enable

Show version

Show flash

Please let us know if you have ay queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community

Re: RUCKUS ICX7150-C12-Router > Need to flash to Switch

LennerHelp — Mon, 10 Jul 2023 15:34:14 GMT

it appears that I do not have permission to post image. Can you help provide permission?

Re: RUCKUS ICX7150-C12-Router > Need to flash to Switch

Jayavidhya — Mon, 10 Jul 2023 15:49:05 GMT

Hi @LennerHelp

Please try to log in to the RUCKUS account so that you can upload the image.

You can also drag it to the chat.

Best regards,

Jayavidhya

Lennar Home Community

Re: RUCKUS ICX7150-C12-Router > Need to flash to Switch

LennerHelp — Mon, 10 Jul 2023 16:58:41 GMT

Re: RUCKUS ICX7150-C12-Router > Need to flash to Switch

Imran_ruckus — Mon, 10 Jul 2023 17:28:06 GMT

Hi @LennerHelp

Greetings!!!

Thank you for the response and the information you shared.

This may be because your switch may be running on the Routing code (SPR). The Switch should run on the Switching code (SPS) to avoid these issues for Lennar home users. Due to a power outage/power spike, the Switch boots up on the other partition which may be running on a ‘Routing Code’ results in causing this issue.

As I can see from the output you shared, your Switch may be booted up on the secondary partition which is running on Routing code (SPR) as highlighted in the below screenshot.

Please Enter the below commands in CLI to fix this issue:

Note: Hit Enter to accept each command

enable

copy flash flash secondary

boot system flash secondary yes

Example:

VIDEO LINK AS REFERENCE: https://www.youtube.com/watch?v=Eem1IBgYaWc

ICX7150-24P Router>enable (hit enter to accept the command)
ICX7150-24P Router#copy flash flash secondary (hit enter to accept the command and wait: until the flash finished)
ICX7150-24P Router#boot system flash secondary yes (hit enter to accept the command: the switch will reboot)

Please check let me know if you have any queries in this regard.

Thank you again for your patience.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

Re: RUCKUS ICX7150-C12-Router > Need to flash to Switch

LennerHelp — Mon, 10 Jul 2023 20:31:56 GMT

Hi. What does this command do? Will it copy the primary firmware to the secondary? I think the issue is that the primary firmware is corrupted so if I copy primary over to the secondary, both will be corrupted SPS firmware.

Re: RUCKUS ICX7150-C12-Router > Need to flash to Switch

Imran_ruckus — Mon, 10 Jul 2023 20:40:42 GMT

Hi @LennerHelp

Thank you for the response.

Yes, it will copy the primary flash on the secondary.

If any of the flash gets corrupt you won’t be able to access to the CLI and the switch goes into boot mode. Meaning as you can access CLI now there is no image or flash which is corrupted.

Please perform the commands mentioned in my previous post to check and assist accordingly.

Please check and let me know if you have any queries in this regard.

Thank you again for your patience.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

Re: RUCKUS ICX7150-C12-Router > Need to flash to Switch

LennerHelp — Mon, 10 Jul 2023 20:42:52 GMT

Understood. I will perform your suggested steps shortly. See below screen when I try to boot from primary yesterday which is why I thought primary was corrupted. Thanks.

Re: RUCKUS ICX7150-C12-Router > Need to flash to Switch

Imran_ruckus — Mon, 10 Jul 2023 20:53:45 GMT

Hi @LennerHelp

Thank you for the response and the update.

Could you please confirm if you are getting the same error now when you trying to copy flash on the secondary?

Please check and let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

Re: RUCKUS ICX7150-C12-Router > Need to flash to Switch

LennerHelp — Mon, 10 Jul 2023 22:57:00 GMT

Hi. Yes still same error.

Re: RUCKUS ICX7150-C12-Router > Need to flash to Switch

LennerHelp — Mon, 10 Jul 2023 23:11:18 GMT

Actually, it looks like it is showing switch firmware now.

Re: RUCKUS ICX7150-C12-Router > Need to flash to Switch

Imran_ruckus — Tue, 11 Jul 2023 00:04:52 GMT

Hi @LennerHelp

Thank you for the response and the information you shared.

From the screenshot you shared we can see, now your Switch is on SPS code on both the partitions.

Please follow the below steps to Upgrade your Switch to the recommended stable version

The recommended stable versions are 8095g (08.0.95g)

The Upgrade path would be 8080d>>8080f>>8095g

Below are the options or methods to perform the Upgrade on the switch: You could choose any one of these.

1st Option:

1. In this option, we will use a pen drive or USB flash drive in which we move the files to the pen drive and connect it to the Switch then through CLI we execute the commands to upgrade the Switch using the following guide as a reference:

How to Upgrade a Switch ICX-7150-C12P using a USB flash drive

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Upgrade-a-Switch-ICX-7150-C12P-using-a-USB-flash-drive/td-p/46781

2nd Option:

2. The following guide is an example of an upgrade via TFTP server, by using an application (FREE) to send files or upload remote files to a device, in our case, we will use it to update a new version to the Switch, basically it will send the image version remotely from the computer to the switch.

How to upgrade a Switch ICX7150-C12P via TFTP

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Upgrade-a-Switch-ICX-7150-C12P-via-TFTP/td-p/47187

3rd Option:

3.In this option we Upgrade the Switch from the Web Interface (GUI) of switch.

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-perform-an-Upgrade-via-Web-GUI-ICX7150-Switch/td-p/48200

Try to access your switch from a web browser by pasting the below URL in http or https form whichever that works.

https://0.0.0.0 or http://0.0.0.0 (IP address of Switch. 0.0.0.0 is just as an example)

As you can access CLI, I would suggest you follow the 2nd option.

Please let me know if you have any queries in this regard.

Thank you again for your patience.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

Re: RUCKUS ICX7150-C12-Router > Need to flash to Switch

LennerHelp — Wed, 12 Jul 2023 17:44:45 GMT

I used the second option and was able to update. Both firmware are the latest. Thanks.

Re: RUCKUS ICX7150-C12-Router > Need to flash to Switch

Jayavidhya — Wed, 12 Jul 2023 17:55:07 GMT

Hi @LennerHelp

Thanks for your update.

Good to hear that the issue got resolved.

NOTE: Please feel free to mark the posts as ACCEPTED SOLUTIONS.

Best regards,

Jayavidhya

Lennar Home Community