topic ICX 7150-C12P to r510 AP power issue in RUCKUS Support for Lennar Homes

ICX 7150-C12P to r510 AP power issue

carlos_messe — Sun, 31 May 2020 18:07:45 GMT

I have an ICX 7150-C12P and an r510 AP. After a power outage, the r510 is no longer receiving power via the PoE connection. On the ICX 7150, the ethernet port shows a steady (sometime twitchy) amber light. All of the 12 RJ-45 Ports have the same issue as I move the ethernet cable.

Re: ICX 7150-C12P to r510 AP power issue

Nikita — Mon, 01 Jun 2020 07:20:07 GMT

Hi Mess, I'd try:
1. Replace the Ethernet cable
2. If available, connect another AP
3. From switch CLI doublecheck PoE status with "show inline power"

I'm afraid this could be an AP hardware failure.

Re: ICX 7150-C12P to r510 AP power issue

hayward_kong — Mon, 01 Jun 2020 09:02:28 GMT

Actually you should contact ruckus to replace your switch since it seems to be a very common problem on the switches that are installed on Lennar Smart Homes. Yes I know a few Lennar smart home owners that experienced this when the power went out...sounds like a bad batch of switches. They come with limited lifetime warranty if you are the original house owner.