topic Re: Firmware update in RUCKUS Support for Lennar Homes

Firmware update

Bcliff8285 — Wed, 28 Jun 2023 18:07:08 GMT

I'm showing there is an "improved firmware for 200.14" does this resolve any of the recent issues with the app not being able to be accessible without pointing it to the IP?

Re: Firmware update

Imran_ruckus — Wed, 28 Jun 2023 19:02:07 GMT

Hi @Bcliff8285

Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

Hope you are doing well!!!

Please note, the 200.14.6.1.199 Unleashed version is released Today only for the Web Unleashed System, and it has the fix for the unleashed.ruckuswireless.com DNS issue with the iOS device. However, the Mobile App release has been delayed a little as our internal Engineering Team is working on that. We will keep it posted once it is released.

Apologies for any inconvenience.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

Re: Firmware update

Bcliff8285 — Wed, 28 Jun 2023 19:17:17 GMT

Thank you Imran

Re: Firmware update

Imran_ruckus — Wed, 28 Jun 2023 21:25:59 GMT

Hi @Bcliff8285

Thank you for the response.

Feel free to contact us for any future queries.

Thank you again.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

Re: Firmware update

Bcliff8285 — Thu, 29 Jun 2023 12:07:20 GMT

With the new firmware update I was able to log on to the Unleashed mobile app on my Iphone the traditional way without having to search for my IP address. Thank you.

Re: Firmware update

Jayavidhya — Thu, 29 Jun 2023 13:33:11 GMT

Hi @Bcliff8285

Thanks for the update.

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community