topic Re: Reset icx 7150 password in RUCKUS Support for Lennar Homes

Reset icx 7150 password

harvey_spears — Mon, 30 Nov 2020 16:38:06 GMT

I have a Ruckus ics 7150 as part of a smart home package from Amazon. Amazon did the initial setup but I have lost the admin user name and password. When I log on to change the password I get an error message saying the account hasn't been set up for a password change. Is there anyway I can reset the password for the account?

Re: Reset icx 7150 password

harald_thomas_c — Mon, 30 Nov 2020 18:32:48 GMT

Hi Harvey,

connect to the console of the switch, boot up, interrupt the boot by pressing b.

enter "no password" and "boot".

cheers

Harald

Re: Reset icx 7150 password

tony_heung — Tue, 01 Dec 2020 09:12:06 GMT

Or you can try the default one starting 08.0.90 firmware.

Default Username and Password

When SSH is enabled out of the box, use the following default username and password to initially access the ICX device:

default local username: super
default password: sp-admin

Re: Reset icx 7150 password

harvey_spears — Wed, 02 Dec 2020 15:20:57 GMT

harald,

Thanks for the reply. I was going to try that but I can't get either my windows machine or my mac to see the USB port when I try to connect to the console. I've downloaded the Mac driver from the support site. It seems to install OK but for whatever reason the driver won't load. So it can even see the port. Windows won't see the port by default. I found a driver on the support site for Windows but apparently I have to have premium support to download that driver. I must be missing something but i have no idea what it is.

Re: Reset icx 7150 password

harvey_spears — Wed, 02 Dec 2020 15:23:14 GMT

tch, thanks.

I've tried that over the unleased.ruckuswireless.com site but it doesn't work. The username and password were changed I guess. I'm sure I had them at one point but I have no idea what they are now. I even reset the router according to the instructions I found on the support site but those credentials don't work. I wonder if Amazon puts a new default admin and password on before they installed it in my house.

Re: Reset icx 7150 password

alejandra_rodri — Wed, 19 May 2021 00:18:11 GMT

Harvey just wondering if you ever were able to solve this problem? I am having the same problem and have no idea what to do.

Thank you!

Re: Reset icx 7150 password

john_huynh — Fri, 21 May 2021 02:17:10 GMT

@harvey_spears @alejandra_rodriguez Does admin for the user and Lennar for the password work?

Re: Reset icx 7150 password

milton_guerrero — Mon, 22 Nov 2021 04:29:50 GMT

no it does not work unfortunately

Re: Reset icx 7150 password

harald_thomas_c — Mon, 22 Nov 2021 06:05:56 GMT

@tony_heung Starting form 08090 the password has to be changed before you can enter the system.

Re: Reset icx 7150 password

harald_thomas_c — Mon, 22 Nov 2021 06:06:37 GMT

@harvey_spears try to get hold of a usb2serial adapter.

Re: Reset icx 7150 password

geoffrey_meyer — Sat, 15 Jan 2022 02:21:25 GMT

I'm in the same boat. Tried super/sp-admin and admin/lennar...no luck with any of it. I found my Lennar/Amazon sheet with all the accounts I was supposed to setup, but for some weird reason Ruckus Unleashed is blank. My phone automatically logs into Unleashed app on my phone, but I'm afraid to logout because there's no password reset feature.

Re: Reset icx 7150 password

Super123 — Thu, 27 Mar 2025 22:19:02 GMT

What do you use for the username