Ruckus ICX 7150-C12P Not Working - Need a Replacement

mhenson04 — Mon, 29 May 2023 17:49:12 GMT

Hello,

I am experiencing issues with my Ruckus ICX 7150-C12P devices which was included with the purchase of my home. I believe I will need a replacement device as the one I currently have is not working. How do request a replacement device?

Thanks,

Matt

Re: Ruckus ICX 7150-C12P Not Working - Need a Replacement

Jayavidhya — Mon, 29 May 2023 18:21:06 GMT

Hi @mhenson04

Greetings of the day,

Please give the detailed description of the issue.

1. Is there any power outage that occurred before the issue.

2.Also please let us know the LED status of the switch and the access points using the below guide.

R510 LED lights

https://docs.commscope.com/bundle/unleashed-200.12-onlinehelp/page/GUID-19D4261B-D10B-4DE3-B63A-3498F80103D0.html

RUCKUS SWITCH LED lights

https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-973C8AE8-837A-41C7-9811-BAEF6ADEF3D3.html

Best regards,

Jayavidhya

Lennar Home Community

topic Ruckus ICX 7150-C12P Not Working - Need a Replacement in RUCKUS Support for Lennar Homes

Ruckus ICX 7150-C12P Not Working - Need a Replacement

Re: Ruckus ICX 7150-C12P Not Working - Need a Replacement