topic Re: Switch ICX7150-C12 stopped powering two AP. in RUCKUS Support for Lennar Homes

Switch ICX7150-C12 stopped powering two AP.

feverdalet — Sun, 28 May 2023 13:26:25 GMT

I need help to resolve this issue, when I try to use the power cordon the AP will function normally, however, due the location at home, its not possible but only via POE. I dont have access to switch via admin. Please help!! Thank you

Re: Switch ICX7150-C12 stopped powering two AP.

feverdalet — Sun, 28 May 2023 14:24:20 GMT

Re: Switch ICX7150-C12 stopped powering two AP.

feverdalet — Sun, 28 May 2023 14:23:51 GMT

By the way, please be aware, that I read all the posts related with this switch, and since I have not IT background whatsoever it will be impossible to perform any tasks related; so if you can help me to file RMA that would be super helpful. Thanks!

Re: Switch ICX7150-C12 stopped powering two AP.

Jayavidhya — Mon, 29 May 2023 13:12:14 GMT

Hi @feverdalet

Greetings of the day,

Please let us know the LED status of the switch and the access points using the below guide.

R510 LED lights

https://docs.commscope.com/bundle/unleashed-200.12-onlinehelp/page/GUID-19D4261B-D10B-4DE3-B63A-3498F80103D0.html

RUCKUS SWITCH LED lights

https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-973C8AE8-837A-41C7-9811-BAEF6ADEF3D3.html

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community

Re: Switch ICX7150-C12 stopped powering two AP.

feverdalet — Sun, 05 May 2024 15:21:34 GMT

Hello, I created another post since the switch stopped working - RUCKUS Forums - My Ruckus ICX750-C12P-2X1G stopped working - CommScope RUCKUS Community Forums (ruckuswireless.com)

Thank you for your assistance

Re: Switch ICX7150-C12 stopped powering two AP.

Imran_ruckus — Mon, 06 May 2024 14:20:49 GMT

Hi @feverdalet

Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

I hope you are doing well!!!

I can see there is another post raised by you on the Lennar forum (please refer to the below link). Please follow the same post thread, I will assist you with the same.

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/My-Ruckus-ICX750-C12P-2X1G-stopped-working/m-p/79433#M18223

Thank you again for understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.