topic Re: 510 in reboot cycle after power outage in RUCKUS Support for Lennar Homes

510 in reboot cycle after power outage

Jbails7 — Thu, 23 Jun 2022 11:51:13 GMT

510 in reboot cycle after power outage.

1. PWR will blink and eventually turn solid green

2. CTR will slow blink, then switch to a rapid blink

3. PWR will then turn solid red.

Everything was working fine until the power went out for 8 hours. Any recommendations? I'm a noob with this stuff and don't know how to access settings from desktop.

Re: 510 in reboot cycle after power outage

Squozen — Fri, 24 Jun 2022 18:19:34 GMT

What controller are you using?

Re: 510 in reboot cycle after power outage

Vineet_nejwala — Sat, 25 Jun 2022 02:46:55 GMT

Hi @Jbails7

A power off shouldn't impact the AP performance, if that was the only impact it had. If this is an individual AP and is in indefinite loop even after powering off for sometime and considering this is an Unleash model you can try performing a F/D on this AP. This should stable the AP but you would need to configure it again.

https://support.ruckuswireless.com/articles/000010931

Best Regards

Vineet

Re: 510 in reboot cycle after power outage

Jbails7 — Sat, 25 Jun 2022 03:37:41 GMT

We have three R510 hooked up to a ICX 7150 - C12P. One of the R510 no longer works after the power went out for 8-10 hours. We live in a Lennar new build home. I'm a complete noobie at this stuff. Any help would be greatly appreciated.

Re: 510 in reboot cycle after power outage

Jbails7 — Sat, 25 Jun 2022 03:42:36 GMT

We have three R510 hooked up to a ICX 7150 - C12P. One of the R510 no longer works after the power went out for 8-10 hours. We live in a Lennar new build home.

Is F/D mean factory reset?

Re: 510 in reboot cycle after power outage

Vineet_nejwala — Sat, 25 Jun 2022 04:02:26 GMT

Yes F/D is factory reset. Since this is a multi AP setup you can perform the same on the impacted AP , FYR below link. Once the AP has completed the f/d and boot process it should initiate auto discovery and connect to the other two AP on same network. This should stabilize the AP.

https://support.ruckuswireless.com/articles/000010931

Best Regards

vineet

Re: 510 in reboot cycle after power outage

Jbails7 — Sat, 25 Jun 2022 04:16:54 GMT

Once I push the F/D button for 10-12 seconds do I actually need to do anything else or should the device just auto boot/reconnect?

Also, the instructions mentioned something about unplugging my other 2 working AP's before performing the F/D on the bad AP. Is this correct? Just want to make sure I don't make the situation worse.

Thanks for your help

Re: 510 in reboot cycle after power outage

Vineet_nejwala — Mon, 27 Jun 2022 02:37:52 GMT

You need to press the f/d button for 15-20 seconds and no need to remove other two working AP model from the network.

Best Regards

Vineet

Re: 510 in reboot cycle after power outage

Jbails7 — Tue, 28 Jun 2022 14:23:53 GMT

Unfortunately, this did not solve the problem.

Re: 510 in reboot cycle after power outage

Koby — Sun, 27 Nov 2022 17:51:59 GMT

How did you overcome the issues. I have the same thing with R550