topic Re: ICX7150-C12 Switch - PoE Fatal. in RUCKUS Support for Lennar Homes

ICX7150-C12 Switch - PoE Fatal.

ingosds — Tue, 10 Jan 2023 17:45:23 GMT

When I bought my lennar home, it came with a ruckus ICX7150-C12 Switch and a couple of AP. Yesterday without any reason the switch stopped sending power to the devices I have that need PoE. Both APs and my ring.
I accessed the console using putty and reboot the switch (multiple times) and every time at some point during the booting I start getting error:

PoE Fatal: Vmain (48V) fault has forced all ports on slot 0 to lose power.

non stop. Tried ctrl+c, quit, q!, exit…

How can I stop this non stop error message to be able to troubleshoot?

Re: ICX7150-C12 Switch - PoE Fatal.

Jayavidhya — Tue, 10 Jan 2023 19:25:01 GMT

Hi @ingosds

For better understanding please share the below details.

Show version

Show inline power

Show inline power detail

Best regards,

Jayavidhya

Lennar Home Community

Re: ICX7150-C12 Switch - PoE Fatal.

ingosds — Sat, 14 Jan 2023 00:12:32 GMT

1-Please try to disconnect from the Power outlet the ICX-7150 and reconnected.

- Done 2 times. No luck

2-Please try to press the reset button using a paper click or a small stick

Remove power from the switch. Press and hold the Reset button while applying power to the switch. After all the system LEDs flash amber, release the Reset button.

- For some reason I cannot factory reset the switch. I press the reset button, power back on while still holding the reset button and I dont get the blinking orange lights.

3-We need to access (physical) using one of the cables to the ICX-7150C12P mentioned on the below guide:

- I had access to the console already. This is the part that I cannot make the error message:

PoE Fatal: Vmain (48V) fault has forced all ports on slot 0 to lose power.

stop showing. I tried to do: enable > configuration enable > no logging on and that did not work as well.

Invalid input -> Boot_primary

Type ? for a list

ICX7150-C12 Switch>PoE Fatal: Vmain (48V) fault has forced all ports on slot 0 to lose power.

PoE Fatal: Vmain (48V) fault has forced all ports on slot 0 to lose power.

PoE Fatal: Vmain (48V) fault has

*More about the error I am experiencing during boot:

The system : started=cold start

ICX7150-C12 Switch>

PS 1, Internal Power supply detected.

PS 1, Internal Power supply is up.

PoE Info: Adding new 54V capacity of 124000 mW, total capacity is 124000, total free capacity is 124000

ICX7150-C12 Switch>PoE: Port 1/1/4 found non-PD during init, so will disable PD detection.

PoE: Port 1/1/6 found non-PD during init, so will disable PD detection.

PoE Info: PoE module 1 of Unit 1 on ports 1/1/1 to 1/1/12 detected. Initializing....

2000 log entries of PoE Event Trace Log Buffer is allocated on unit 1 for unit 1

PoE Event Trace Logging enabled for unit 1

PoE Info: PoE module 1 of Unit 1 initialization is done.

PoE Fatal: Vmain (48V) fault has forced all ports on slot 0 to lose power.

Re: ICX7150-C12 Switch - PoE Fatal.

ingosds — Sat, 14 Jan 2023 00:14:39 GMT

Entire Boot:

Brocade Bootloader: 10.1.10T225 (Jun 25 2017 - 02:25:01 -0700)

Booted from partition 2

DRAM: Validate Shmoo parameters stored in flash ..... OK

ICX7150-12 (POE), PVT1

SYS CPLD VER: 0x4 Released Ver: 0x7

device 0 offset 0x0, size 0xc0000

Enter 'b' to stop at boot monitor: 0

device 0 offset 0x0, size 0xc0000

bootdelay: ===

Booting image from Primary

NAND read: device 0 offset 0x0, size 0x2000000

33554432 bytes read: OK

## Loading kernel from FIT Image at 70000200 ...

Using 'conf@1' configuration

Trying 'kernel@2' kernel subimage

Description: Brocade Linux MN

Type: Kernel Image

Compression: lzma compressed

Data Start: 0x70208ed8

Data Size: 2147480 Bytes = 2 MiB

Architecture: ARM

OS: Linux

Load Address: 0x61008000

Entry Point: 0x61008000

Hash algo: crc32

Hash value: bd1305db

## Loading kernel from FIT Image at 70000200 ...

Using 'conf@1' configuration

Trying 'kernel@2' kernel subimage

Description: Brocade Linux MN

Type: Kernel Image

Compression: lzma compressed

Data Start: 0x70208ed8

Data Size: 2147480 Bytes = 2 MiB

Architecture: ARM

OS: Linux

Load Address: 0x61008000

Entry Point: 0x61008000

Hash algo: crc32

Hash value: bd1305db

Verifying Hash Integrity ... crc32+ OK

## Loading ramdisk from FIT Image at 70000200 ...

Using 'conf@1' configuration

Trying 'ramdisk@1' ramdisk subimage

Description: Ramdisk -rootfs

Type: RAMDisk Image

Compression: lzma compressed

Data Start: 0x7041bd88

Data Size: 20409303 Bytes = 19.5 MiB

Architecture: ARM

OS: Linux

Load Address: 0x00000000

Entry Point: 0x00000000

Hash algo: crc32

Hash value: dec09c53

Verifying Hash Integrity ... crc32+ OK

## Loading fdt from FIT Image at 70000200 ...

Using 'conf@1' configuration

Trying 'fdt@3' fdt subimage

Description: Flattened Device Tree blob - Minion.dtb

Type: Flat Device Tree

Compression: uncompressed

Data Start: 0x70419af0

Data Size: 8669 Bytes = 8.5 KiB

Architecture: ARM

Hash algo: crc32

Hash value: 20f90d3c

Verifying Hash Integrity ... crc32+ OK

Loading fdt from 0x70419af0 to 0x65008000

Booting using the fdt blob at 0x65008000

Uncompressing Kernel Image ... OK

Using Device Tree in place at 65008000, end 6500d1dc

Starting kernel ...

booting with 4.4 kernel

dd cmd: UBI

Config partition mounted

Resource partition is mounted!!

Starting TPM Infra

Group tss and User tss created

kernel.hostname = localhost

hostname set to localhost

Starting TCSD Daemon

TCSD Up and Running

dma_mem_base: 0x96000000, dma_mem_len: 0x8000000, warm_mem_base: 0x9f500000, warm_mem_len: 0xb00000

Creating TUN device

Dumping the partition's content …

Dumping the partition's content ...

^[Starting the FastIron. WARNING!!! === Heap Memory debug has been enabled ===

i2c-0 i2c Broadcom iProc I2C adapter I2C adapter 2

i2c-1 i2c Broadcom iProc I2C adapter I2C adapter 2

FIPS Disabled:PORT NOT DISABLED

platform type 90

OS>

Loaded Image SPS08061a from Pri Built on (UTC): Mon Aug 14 13:59:15 2017

set_board_level: gi_board_type = 116DMA pool size: 134217728

PHY Reset De-asserted

sw_pp_sdk_init:114 ToR init for Minion Board

SOC unit 0 attached to PCI device BCM56160_B0

Pre Parsing Config Data ...

Warning: This operation would close all existing SSH connection.

Parsing Config Data ...

Hotplugger Daemon Initialized ..

8.0M initramfs-new.cpio.lzo

System initialization completed...console going online.

UNIT 1: compiled on Aug 14 2017 at 06:54:44 labeled as SPS08061a

(24723488 bytes) from Primary SPS08061a.bin

SW: Version 08.0.61aT211

Compressed Boot-Monitor Image size = 786944, Version:10.1.10T225 (mnz10110)

Compiled on Sun Jun 25 09:25:15 2017

HW: Stackable ICX7150-C12-POE

==========================================================================

UNIT 1: SL 1: ICX7150-C12-2X1G POE 12-port Management Module

Serial #:FEK3205P0DM

Current License: 2X1G

P-ASIC 0: type B160, rev 11 Chip BCM56160_B0

==========================================================================

UNIT 1: SL 2: ICX7150-2X1GC 2-port 2G Module

==========================================================================

UNIT 1: SL 3: ICX7150-2X10GF 2-port 20G Module

==========================================================================

1000 MHz ARM processor ARMv7 88 MHz bus

8192 KB boot flash memory

2048 MB code flash memory

1024 MB DRAM

STACKID 1 system uptime is 18 second(s)

The system started at 00:02:06 GMT+00 Sat Jan 01 2000

The system : started=cold start

ICX7150-C12 Switch>

PS 1, Internal Power supply detected.

PS 1, Internal Power supply is up.

PoE Info: Adding new 54V capacity of 124000 mW, total capacity is 124000, total free capacity is 124000

ICX7150-C12 Switch>PoE: Port 1/1/4 found non-PD during init, so will disable PD detection.

PoE: Port 1/1/6 found non-PD during init, so will disable PD detection.

PoE Info: PoE module of Unit 1 on ports 1/1/1 to 1/1/12 detected. Initializing….

2000 log entries of PoE Event Trace Log Buffer is allocated on unit 1 for unit 1

Poe Event Trace Logging enable for unit 1

PoE Fatal: Vmain (48V) fault has forced all ports on slot 0 to lose power.

Re: ICX7150-C12 Switch - PoE Fatal.

Yarenis — Mon, 16 Jan 2023 20:15:38 GMT

Hi @ingosds

I can see you are now booting properly however, I will advise performing the upgrade from the code you are to the recommended code 08095g, now like you are in a pretty old code, you need to upgrade twice, from the code you are to 08080f and then the recommended code 08095g UFI, please upgrade both partitions with the switching code file named SPS08095gufi.bin

Here are two options to perform the upgrade.

How to Upgrade a Switch ICX-7150-C12P using a USB flash drive

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Upgrade-a-Switch-ICX-7150-C12P-using-a-USB-flash-drive/td-p/46781

How to upgrade a Switch ICX7150-C12P via TFTP

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Upgrade-a-Switch-ICX-7150-C12P-via-TFTP/td-p/47187

Example:

1a) device# copy tftp flash 10.176.220.51 SPR08080f.bin primary

1b) device# copy tftp flash 10.176.220.51 spz10114.bin bootrom

Show flash (ensure that you have the new flash code)

Write memory

reload

Now you can go to the recommended code:

2a) device# copy tftp flash 10.176.220.51 SPR08095gufi.bin primary

device# copy tftp flash 10.176.220.51 SPR08095gufi.bin secondary

Show flash (ensure that you have the new flash code)

Write memory

Reload

Best regards,

Yarenis Hernández.

Technical Support Engineer | L2 TAC Wired | Lennar Home Community

Re: ICX7150-C12 Switch - PoE Fatal.

vbarcel — Thu, 11 May 2023 15:29:39 GMT

What do you mean he is booting properly? This message below keeps showing in a loop that prevents any command from being typed.

PoE Fatal: Vmain (48V) fault has forced all ports on slot 0 to lose power.

Re: ICX7150-C12 Switch - PoE Fatal.

Imran_ruckus — Thu, 11 May 2023 16:37:43 GMT

Hi @vbarcel

Greetings!!!

Thank you for contacting Lennar Home Community.

Hope you are doing well

As this case is raised by @ingosds long back which is now closed.

To avoid confusion with posts, you can create your own post with the problem you're facing and a detailed description of the network issue and what you've done so that we can guide you properly.

Thank you again for understanding.

Best regards,

Imran Sanadi

Lennar Home Community.