ICX 7150-C12P not working

jrbenny — Sat, 06 May 2023 00:29:00 GMT

We experienced a power outage and now the ICX 7150-C12P is not working. The SYST is amber and the PWR is green. I have unplugged power and plugged back in as well unplugging the power, holding the reset button with a paperclip and plugging back in multiple times. This is not working.

Re: ICX 7150-C12P not working

Jayavidhya — Mon, 08 May 2023 12:48:00 GMT

Hi @jrbenny

Greetings of the day,

Based on your description , your switch has one green and one amber light, which means that the switch is stuck in boot mode.

Please follow the below steps to solve this issue.

If the resetting process doesn't work, we need to perform a software recovery.

Here is the quick guide to perform software recovery.

How to perform a Software recovery on an ICX7150 switch

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-perform-a-Software-recovery-on-an-ICX7150-switch/m-p/47483

Ruckus ICX Recovery Load boot code from boot monitor

https://www.youtube.com/watch?v=RHriOYYD_iI&t=7s

Note: after fixing the issue of the Switch been stuck in boot mode, please perform an upgrade to the code 08095g UFI and upgrade both partitions with the switching code file named SPS08095gufi.bin, so perform the software recovery using the code 08090k with the upgrade image file named SPS08090k.bin, then when the switch is back to normal upgrade to the file SPS08095gufi.bin for both partitions primary and secondary.

1.Upgrade a Switch ICX-7150-C12P using a USB flash drive

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Upgrade-a-Switch-ICX-7150-C12P-using-a-USB-flash-drive/td-p/46781

2. Upgrade a Switch ICX7150-C12P via TFTP

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Upgrade-a-Switch-ICX-7150-C12P-via-TFTP/m-p/47187

3. Upgrade a switch via Web GUI (ICX7150 Switch)

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-perform-an-Upgrade-via-Web-GUI-ICX7150-Switch/td-p/48200

Best regards,

Jayavidhya

Lennar Home Community

topic ICX 7150-C12P not working in RUCKUS Support for Lennar Homes

ICX 7150-C12P not working

Re: ICX 7150-C12P not working