topic A550 - Cant get to Admin Page in RUCKUS Support for Lennar Homes

A550 - Cant get to Admin Page

RedRaider94 — Thu, 04 Aug 2022 21:09:14 GMT

We just moved into a new house and it has an A550 plus two smaller units all PoE as installed. I did a factory reset on the larger 550 box and now want to reconfigure it and get it setup.

1) Connected Ethernet cable to PoE on AP

2) Connected other end to Ethernet port on desktop

3) Configured card for 192.168.0.22, 255.255.255.0, 192.168.0.1

4) Opened Browser and went to 192.168.0.1

5) Warning message appeared - hit ok

6) Address changed to //192.168.0.1/admin/wizard.jsp

7) then just a blank screen. Tried it in two different browsers, same result.

I am beyond frustrated at this point. Any thoughts why the login screen won't appear?

Thanks
Shawn

Re: A550 - Cant get to Admin Page

RedRaider94 — Thu, 04 Aug 2022 21:12:29 GMT

One other item of note - the connection seems to be sporadic. I can connect to the 192.168.0.1 and it is talking to the AP to change the URL to wizard.jsp but then a minute later I reload the page and it can't connect to anything. Try a few minutes later and it connects to the wizard.jsp but a blank page again.

Re: A550 - Cant get to Admin Page

vasanth_edward — Fri, 05 Aug 2022 08:43:40 GMT

Hi @RedRaider94,

Is it a Lennar home? If yes, the APs are in Unleashed firmware meaning it will broadcast configure-me-xxxx.

The below link is useful for initial setup of Unleashed APs.

https://community.ruckuswireless.com/t5/RUCKUS-at-Home/Setting-Up-New-Lennar-Home-System/m-p/24161#M203

Please go through it and let us know if there are any queries.

NOTE:: The password is AP serial number.

Regards,

Vasanth Edward