topic Re: Can ICX 7150 be set to switch mode via web interface in RUCKUS Support for Lennar Homes

Can ICX 7150 be set to switch mode via web interface

MarkKelley — Wed, 31 Aug 2022 14:42:26 GMT

I have a Lennar home that came with an ICX-7150-12P and two R510s. Due to a power loss, the iCX has restared in router mode. I have access to it via the web interface so is it possible to reset it to switch mode via the web or do I need to do it via the console? I don't currently have access to the console because I need a USB C cable. I've ordered one but I'd like to fix it now if possible.

Re: Can ICX 7150 be set to switch mode via web interface

BenBeck — Wed, 31 Aug 2022 15:06:39 GMT

Hey @MarkKelley

Can you look at this on the GUI and send a screenshot?

Monitor > Flash

The switch should default to primary flash (generally a switching image). With that said, it will work just fine on the routing image and will continue to switch packets. I believe the Lennar deployments are just one vlan, so no configuration or specific image is really needed for the box to serve its purpose. You can define boot preference here if needed:

Configure > System > Boot Sequence

Re: Can ICX 7150 be set to switch mode via web interface

MarkKelley — Wed, 31 Aug 2022 15:22:42 GMT

@BenBeck , I'm apparently in the dashboard and not the GUI. How do I get into the GUI?

Re: Can ICX 7150 be set to switch mode via web interface

BenBeck — Wed, 31 Aug 2022 15:27:45 GMT

Hey @MarkKelley

I am not exactly sure what you mean there. Are you looking at an AP GUI and not a switch GUI? Can you post a screenshot?

Re: Can ICX 7150 be set to switch mode via web interface

MarkKelley — Wed, 31 Aug 2022 15:36:34 GMT

This is what I'm seeing:

Re: Can ICX 7150 be set to switch mode via web interface

BenBeck — Wed, 31 Aug 2022 15:40:42 GMT

That is the wireless GUI (unleashed), so that will not do you much good for the switch. You likely will need to get a console cable and connect to the ICX that way (assuming it either has no IP address or it is unknown). With that said, even in router mode, it should function just fine.

Re: Can ICX 7150 be set to switch mode via web interface

MarkKelley — Wed, 31 Aug 2022 15:41:35 GMT

Ah, I'm logging into the AP not the switch.

Re: Can ICX 7150 be set to switch mode via web interface

MarkKelley — Wed, 31 Aug 2022 15:46:38 GMT

The connection is very slow. I'll have the cable tomorrow so it's all good. Thanks for trying to help me!

Re: Can ICX 7150 be set to switch mode via web interface

BenBeck — Wed, 31 Aug 2022 15:55:27 GMT

Hey Mark,

No problem and understood. Very tough to tell what is happening in your specific case, but the image running on the ICX (switch or router) should not really matter here. With that said, It may be worth a look. I would advise doing a couple tests to figure out where the issue lies:

1) wired laptop plugged into icx > test speed

2) wired laptop plugged directly into modem (bypassing ICX) > test speed

3) wireless client (preferably newer device and with good signal) > test speed

That may give you a better clue if something is happening within your house. It could also be something ISP-side as well in which case that is a non-Ruckus issue.

Re: Can ICX 7150 be set to switch mode via web interface

MarkKelley — Wed, 31 Aug 2022 17:50:27 GMT

I've tried 1 (no issues) and 2 (slow connection) but not 3. This all started after the power loss and the ICX rebooted. We'll see what happens tomorrow when I reboot it as a switch.

Re: Can ICX 7150 be set to switch mode via web interface

ctvoyles — Thu, 01 Sep 2022 01:41:24 GMT

I'm having the same issue as Mark and it also occurred after a storm knocked out our power. When I connect my wireless devices to my spectrum router I have no issues, but when I connect most of them to ruckus network they are either super slow or connect and disconnect randomly. Only my laptop seems to have a consistent and fast connection to the ruckus network. The ICX switch says it's disconnected and says "Failed to auto recognize ICX IP address, please provide IP address to continue." Do you have any recommendations on how to fix my ruckus network?

Re: Can ICX 7150 be set to switch mode via web interface

BenBeck — Thu, 01 Sep 2022 02:51:45 GMT

It's just a bit too difficult to say as there are many variables at play here. Realistically, each issue is unique and needs unique troubleshooting for each product, issue, etc. The forum is really not the right avenue to do this. I would recommend opening a case (see my signature) to get proper support

Re: Can ICX 7150 be set to switch mode via web interface

MarkKelley — Thu, 01 Sep 2022 20:25:34 GMT

@BenBeck I'm in the console and rebooted it to the switch mode and the slow connections are gone. I remember reading somewhere that I can copy the switch code to the secondary so that no matter what it will boot into switch mode. Is that true? If so, what are the steps?

Re: Can ICX 7150 be set to switch mode via web interface

BenBeck — Thu, 01 Sep 2022 20:55:46 GMT

Hey @MarkKelley

Happy to hear that. Yes, you can. Assuming the switching code is in primary flash ('show flash' to confirm), you would issue this:

ICX#copy flash flash secondary

The above copies the primary flash image to secondary flash

Re: Can ICX 7150 be set to switch mode via web interface

MarkKelley — Thu, 01 Sep 2022 21:01:21 GMT

Sorry for all the questions...

Should I make a backup copy of the router code or is it unecessary?

Re: Can ICX 7150 be set to switch mode via web interface

BenBeck — Thu, 01 Sep 2022 21:04:38 GMT

I would say not necessary if you have no plans to run router code.

Re: Can ICX 7150 be set to switch mode via web interface

MarkKelley — Thu, 01 Sep 2022 21:11:54 GMT

Good deal! I now have switch code in both primary and secondary. I'm think I'm good to go now. Thanks @BenBeck !

Re: Can ICX 7150 be set to switch mode via web interface

MarkKelley — Thu, 01 Sep 2022 22:16:10 GMT

@BenBeck One more question: When I look in the Unleashed app, the 7150 shows up like this:

Why is is it stuck "Connecting"? Everything seems to be working OK.

Re: Can ICX 7150 be set to switch mode via web interface

BenBeck — Thu, 01 Sep 2022 22:55:08 GMT

Hey @MarkKelley

I am not sure on that. I am an ICX engineer. It may be worth posting in the unleashed section and someone from that group should see it and be able to advise.

Re: Can ICX 7150 be set to switch mode via web interface

MarkKelley — Thu, 01 Sep 2022 23:38:27 GMT

Ok thanks!