topic Re: Lost Power briefly now none of our WAPs seem to have power in RUCKUS Support for Lennar Homes

Lost Power briefly now none of our WAPs seem to have power

mjbright — Sat, 15 Apr 2023 16:16:16 GMT

We lost power briefly last night now none of our WAPs have power. We have internet but not through the WAPs. I’ve tried rebooting all of the systems but the WAPs will not start up. I see several similar posts but all require individual support.

Re: Lost Power briefly now none of our WAPs seem to have power

mjbright — Sat, 15 Apr 2023 16:58:06 GMT

SYST light is green and PWR light is green. One of the 3 ports with the Blue WAP connected Ethernet Ports are green. Others have no lights.

Re: Lost Power briefly now none of our WAPs seem to have power

mjbright — Sat, 15 Apr 2023 20:03:57 GMT

To try to speed this up I have included some of the information requested from others when they have had similar issues.

Re: Lost Power briefly now none of our WAPs seem to have power

mjbright — Sat, 15 Apr 2023 20:16:39 GMT

Found the right post with the right instructions for my issue. Was able to solve following the instructions on this page. https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Access-points-R510-has-no-power/td-p/56713/page/2

Re: Lost Power briefly now none of our WAPs seem to have power

Imran_ruckus — Mon, 17 Apr 2023 16:37:28 GMT

Hi @mjbright

Greetings of the day!!!

Thank you for the response and update.

Great!!! Good to know that the issue is now resolved by following the troubleshooting steps from a similar post.

We appreciate your time and patience on this case.

Thank you again for contacting RUCKUS Lennar Home Community and feel free to contact us for future queries.

NOTE: Please feel free to mark the troubleshooting post as ACCEPTED SOLUTIONS.

Have a great week ahead!!!

Best regards,

Imran Sanadi

Lennar Home Community.