topic Re: Ruckus ICX7150-C12P not powering up in RUCKUS Support for Lennar Homes

Ruckus ICX7150-C12P not powering up

JFerg8384 — Fri, 14 Apr 2023 04:15:25 GMT

Ruckus ICX7150-C12P will not power on. When power cable is immediately plugged in amber lights flash, then no lights or power come on. Status button does nothing. Tried changing power supply cable and nothing.

Re: Ruckus ICX7150-C12P not powering up

Jayavidhya — Fri, 14 Apr 2023 12:44:50 GMT

Hi @JFerg8384

Greetings of the day,

Based on your description it seems that your switch is not powering up.

Please try to reset the Switch as described below:

1. Please try to disconnect from the Power outlet the ICX-7150 and reconnect.

2. Please try to press the reset button using a paper click or a small stick

Remove power from the switch.
Press and hold the Reset button while applying power to the switch.
After all the system LEDs flash amber, release the Reset button.

Below is the Guide and Videos link for your reference:

https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-D3B5DB74-53A7-4F8D-82F9-6EB600879EE...

Video link: https://www.youtube.com/watch?v=6jHMTdo_hK4

Please let me know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community

Re: Ruckus ICX7150-C12P not powering up

JFerg8384 — Fri, 14 Apr 2023 23:53:24 GMT

Tried this multiple times. The amber lights never flash again after the initial flash when power is reapplied.

Re: Ruckus ICX7150-C12P not powering up

Jayavidhya — Mon, 17 Apr 2023 12:34:47 GMT

Hi @JFerg8384

Please provide the image of the RUCKUS ICX7150-C12P switch for further troubleshooting steps.

Here is where you can upload the image/photo

you can also drag it to the chat

Best regards,

Jayavidhya

Lennar Home Community

Re: Ruckus ICX7150-C12P not powering up

JFerg8384 — Thu, 20 Apr 2023 01:42:28 GMT

Re: Ruckus ICX7150-C12P not powering up

Imran_ruckus — Thu, 20 Apr 2023 16:20:17 GMT

Hi @JFerg8384

Greetings!!!

Thank you for the response and the information you shared.

Could you please plug your ICX-7150-C12P Switch into a power outlet and send us a picture of it showing the light status, and cord connected to the Switch and power outlet? Please refer to the below picture as an example.

Please let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

Lennar Home Community.