Lennar house with Ruckus r510 and ICX 7150 C12P not connected at 1000-Full

robert_moua — Sun, 05 Jan 2020 12:49:38 GMT

Hi. I bought a Lennar home and it came pre-installed with Ruckus r510 and ICX 7150 C12P. I'm getting around 100 Mbps from speed tests while on the r510. However, on my Asus, I'm pulling around 580 Mbps. I believe the issue is that I'm uplinked from the r510 to the ICX at 100 Full. I can't seem to change the NIC port speeds on my r510 to 1000 Mbps Full. Below are the CLI output from the r510 and ICX. The r510 is connected to port 1/1/1. Port 1/1/3 is uplink to my AT&T modem. I'm running 200.6.10.1.312 on the r510.

telnet@ICX7150-C12 Switch#sh int brief

Port Link State Dupl Speed Trunk Tag Pvid Pri MAC Name
1/1/1 Up Forward Full 100M None No 1 0 c0c5.2093.a943
1/1/2 Down None None None None No 1 0 c0c5.2093.a944
1/1/3 Up Forward Full 1G None No 1 0 c0c5.2093.a945
1/1/4 Down None None None None No 1 0 c0c5.2093.a946
1/1/5 Up Forward Full 100M None No 1 0 c0c5.2093.a947
1/1/6 Down None None None None No 1 0 c0c5.2093.a948
1/1/7 Down None None None None No 1 0 c0c5.2093.a949
1/1/8 Up Forward Full 100M None No 1 0 c0c5.2093.a94a
1/1/9 Up Forward Full 100M None No 1 0 c0c5.2093.a94b
1/1/10 Up Forward Full 100M None No 1 0 c0c5.2093.a94c
1/1/11 Down None None None None No 1 0 c0c5.2093.a94d
1/1/12 Down None None None None No 1 0 c0c5.2093.a94e
1/2/1 Down None None None None No 1 0 c0c5.2093.a950
1/2/2 Down None None None None No 1 0 c0c5.2093.a951
1/3/1 Down None None None None No 1 0 c0c5.2093.a952
1/3/2 Down None None None None No 1 0 c0c5.2093.a953
mgmt1 Down None None None None No None 0 c0c5.2093.a943

ruckus> en
ruckus# show config
Protocol Mode= IPv4-Only
Device IP Address:
Mode= DHCP
IP Address= 192.168.1.70
Netmask= 255.255.255.0
Gateway Address= 192.168.1.254
Primary DNS= 192.168.1.254
Secondary DNS=

Country Code:
Code= United States

Identity:
Name= Ruckus-Unleashed

Session Statistics:
Enable= false
Limited Unauthorized Session= true

NTP:
Status= Enabled
Address= ntp.ruckuswireless.com
Timezone= GMT

Log:
Status= Disabled
Address=
Facility=
Priority=
AP Facility=
AP Priority=
event log level= 1

Bonjour Service:
Status= Enabled

Telnet Server:
Status= Disabled

FTP Server:
Status= Enabled
Anonynous Status= Disabled

Unleashed Multi-Site Manager:
Status= Disabled
Address=
Interval= 3

login warning:
Status= Disabled
content= "Warning, you are logging into device for authorized user only. If yo u are not an authorized user, please click Quit; otherwise click Continue to log in."

LWAPP:
MGMT queue length threshold to drop AUTH frame = 100
MGMT queue length threshold to resume processing AUTH frame = 25

EAPoL Key no Retry:
Status= Disabled

Unleashed Network:
Token= un1619020082171532588476075

AAA:
ID:
1:
Name= Local Database
Type= Local

2:
Name= Guest Accounts
Type= Guest

DHCP servers for DHCP relay agent:

Administrator Name/Password:
Name= admin
Password=
Authenticate:
Mode= Authenticate using the admin name and password

Management ACL:

AP:
ID:
1:
MAC Address= 1c:3a:60:36:ae:d0
Model= r510
Approved= Yes
Device Name= RuckusAP
Device Role= Master
Description=
Location=
GPS=
CERT = Normal
Bonjour-policy=
Bonjour-fencing=
Group Name= System Default
Channel Range:
A/N= 36,40,44,48,149,153,157,161 (Disallowed= )
B/G/N= 1,2,3,4,5,6,7,8,9,10,11 (Disallowed= )
Radio a/n:
Channelization= Auto
Channel= Auto
WLAN Services enabled= Yes
Tx. Power= Auto
WLAN Group Name= Default
Call Admission Control= OFF
Protection Mode= Auto
Radio b/g/n:
Channelization= Auto
Channel= Auto
WLAN Services enabled= Yes
Tx. Power= Auto
WLAN Group Name= Default
Call Admission Control= OFF
Protection Mode= 2
Override global ap-model port configuration= No
Network Setting:
Protocol mode= IPv4-Only
Device IP Settings= DHCP
IP Address= 192.168.1.70
Netmask= 255.255.255.0
Gateway= 0.0.0.0
Primary DNS Server= 192.168.1.254
Secondary DNS Server=
Mesh:
Status= Disabled
LLDP:
Status = Use Parent Setting
LAN Port:
0:
Interface= eth0
Dot1x= None
LogicalLink= Up
PhysicalLink= Up 100Mbps full
Label= 10/100/1000 PoE Port1
1:
Interface= eth1
Dot1x= None
LogicalLink= Down
PhysicalLink= Down
Label= 10/100/1000 Port2
PoE Mode= Auto

Smart Redundancy:
Status= Disabled
Peer IP/IPv6 Address=
Shared Secret=

IPv4 Management Interface:
Status= Disabled
IP Address=
Netmask=

L2/MAC ACL:
ID:
1:
Name= System
Description= System
Restriction= Deny only the stations listed below
Stations:

SNMP Agent:
Status= Disabled
Contact=
Location=
RO Community= public
RW Community= private

SNMP Trap:
Format= Version2
Status= Disabled

SNMPV3 Agent:
Status= Disabled
Ro:
User=
Authentication Type= MD5
Authentication Pass Phrase=
Privacy Type= DES
Privacy Phrase=
Rw:
User=
Authentication Type= MD5
Authentication Pass Phrase=
Privacy Type= DES
Privacy Phrase=

SNMP Trap:
Format= Version3
Status= Disabled

WLAN Service:
ID:
1:
NAME = House14
Tx. Rate of Management Frame(2.4GHz) = 2.0Mbps
Tx. Rate of Management Frame(5GHz) = 6.0Mbps
Beacon Interval = 100ms
SSID = House14
Description = House14
Type = Standard Usage
Authentication = open
Encryption = wpa2
Algorithm = aes
Passphrase =
FT Roaming = Disabled
802.11k Neighbor report = Disabled
Web Authentication = Disabled
Authentication Server = Disabled
Accounting Server = Disabled
Called-Station-Id type = wlan-bssid
Tunnel Mode = Disabled
DHCP relay = Disabled
Max. Clients = 100
Isolation per AP = Disabled
Isolation across AP = Disabled
Zero-IT Activation = Disabled
Load Balancing = Enabled
Band Balancing = Enabled
Dynamic PSK = Disabled
Auto-Proxy configuration:
Status = Disabled
Inactivity Timeout:
Status = Disabled
VLAN-ID = 1
Dynamic VLAN = Disabled
Closed System = Disabled
Https Redirection = Disabled
OFDM-Only State = Disabled
Multicast Filter State = Disabled
802.11d State = Disabled
Force DHCP State = Disabled
Force DHCP Timeout = 0
DHCP Option82:
Status = Disabled
Option82 sub-Option1 = Disabled
Option82 sub-Option2 = Disabled
Option82 sub-Option150 = Disabled
Option82 sub-Option151 = Disabled
Ignore unauthorized client statistic = Disabled
STA Info Extraction State = Enabled
BSS Minrate = Disabled
DTIM period = 1
Directed MC/BC Threshold = 5
Call Admission Control State = Disabled
PMK Cache Timeout= 720 minutes
PMK Cache for Reconnect= Enabled
NAS-ID Type= wlan-bssid
Roaming Acct-Interim-Update= Disabled
PAP Message Authenticator = Enabled
Send EAP-Failure = Disabled
L2/MAC = No ACLS
L3/L4/IP Address = No ACLS
L3/L4/IPv6 Address = No ACLS
Precedence = No ACLS
Proxy ARP = Disabled
Device Policy = No ACLS
Vlan Pool = No Pools
Role based Access Control Policy = Disabled
SmartRoam = Disabled Roam-factor = 1
White List = No ACLS
Application Recognition & Control = Disabled
Apply ARC Policy = NO POLICY
Client Flow Data Logging = Disabled
Wlan Bind = all

WLAN Group:
ID:
1:
Name= Default
Description= Default WLANs for Access Points
WLAN Service:
WLAN1:
NAME= House14
VLAN=

Re: Lennar house with Ruckus r510 and ICX 7150 C12P not connected at 1000-Full

hayward_kong — Sun, 05 Jan 2020 16:47:59 GMT

Have you tried updating the firmware on the ICX switch? Yeah leave the ruckus r510 at it’s current firmware since 200.7.x has speed issues with iOS devices. Also, have you tried connecting the r510 to a different port on the switch?

Re: Lennar house with Ruckus r510 and ICX 7150 C12P not connected at 1000-Full

robert_moua — Sun, 05 Jan 2020 20:19:34 GMT

Updated to latest firmware and still not connecting at 1000 Full. I've tried other switch ports and doing the same thing.

Can anyone confirm that the r510 can do 1000 Full on PoE NIC port without AC adapter?

Re: Lennar house with Ruckus r510 and ICX 7150 C12P not connected at 1000-Full

hayward_kong — Sun, 05 Jan 2020 20:55:42 GMT

I can confirm that you don’t need an ac adapter ... it’s more likely you have a defective r510. .. the last thing I would try would be reset the r510 to factory settings and reconfigure it. Note you should have a limited lifetime warranty on your unit. Contact ruckus support or Lennar ruckus that it seems that you might have a bad unit.

Re: Lennar house with Ruckus r510 and ICX 7150 C12P not connected at 1000-Full

hayward_kong — Sun, 05 Jan 2020 21:01:19 GMT

The other possibility is that termination ends of the cable could be bad? Try taking down the r510 and plugging it directly to the switch with a known good cat5e cable or cat6. Note the r510 is locked down and to release the latch there is a paper clip hole at the front of the base of the unit. Push a paper clip in and you should feel a spring mechanism and the unit backwards and down.

Re: Lennar house with Ruckus r510 and ICX 7150 C12P not connected at 1000-Full

hayward_kong — Sun, 05 Jan 2020 21:29:02 GMT

Personally, I think the termination that goes to the R510 is bad or the one going to the switch is bad. I rarely see a R510 or any ruckus AP that is defective. ... but yeah I would first unmount the R510 and test it with a known good cable.

Re: Lennar house with Ruckus r510 and ICX 7150 C12P not connected at 1000-Full

hayward_kong — Sun, 05 Jan 2020 21:54:15 GMT

you can always call Lennar home builder and explain that it could be cable or it could be the R510.... My bet it's the cable..

Re: Lennar house with Ruckus r510 and ICX 7150 C12P not connected at 1000-Full

robert_moua — Sun, 05 Jan 2020 22:47:13 GMT

So a bit of investigating and moving the r510 around, it was a bad cable. The issue was throwing me off since I have another r510 that has a dead PoE port but works with AC and NIC port 2. I'm now showing 1000 Full on each AP with workaround. I will have to reach out to Lennar/Ruckus on RMA the bad r510 and fixing the house wiring. Thanks for all the help.

Re: Lennar house with Ruckus r510 and ICX 7150 C12P not connected at 1000-Full

hayward_kong — Mon, 06 Jan 2020 01:51:37 GMT

No problem, but stick with firmware 200.6 for now til ruckus fixes a encryption issue with iOS devices.

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Lennar house with Ruckus r510 and ICX 7150 C12P not connected at 1000-Full

Re: Lennar house with Ruckus r510 and ICX 7150 C12P not connected at 1000-Full

Re: Lennar house with Ruckus r510 and ICX 7150 C12P not connected at 1000-Full

Re: Lennar house with Ruckus r510 and ICX 7150 C12P not connected at 1000-Full

Re: Lennar house with Ruckus r510 and ICX 7150 C12P not connected at 1000-Full

Re: Lennar house with Ruckus r510 and ICX 7150 C12P not connected at 1000-Full

Re: Lennar house with Ruckus r510 and ICX 7150 C12P not connected at 1000-Full

Re: Lennar house with Ruckus r510 and ICX 7150 C12P not connected at 1000-Full

Re: Lennar house with Ruckus r510 and ICX 7150 C12P not connected at 1000-Full