Factory Rest, No "Configure Me" option

juliemckenzie22 — Mon, 10 Apr 2023 18:35:20 GMT

I purchased a previously owned LENNAR home. I have the Ruckus R510. I have done the factory reset and want to now set this up. I do not get an option of the "Configure Me" Wifi. I do get a "Ruckus Unleashed" Wifi, but it does not work when I try to connect to it.

Can you help me get this set up in my home?

Re: Factory Rest, No "Configure Me" option

Jayavidhya — Mon, 10 Apr 2023 19:15:39 GMT

Hi @juliemckenzie22

Greetings of the day,

For detailed understanding of the issue please let us know the below information.

1. On your switch while it's plugged into the outlet, do you see any lights on? (Amber or green) Please let us know which lights are on.

2.Please let us know how many Access Points are connected to the Switch? Also please let me know the light status on the Access Points? Any of these lights are on.

https://docs.commscope.com/bundle/unleashed-200.12-onlinehelp/page/GUID-19D4261B-D10B-4DE3-B63A-3498F80103D0.html

https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-973C8AE8-837A-41C7-9811-BAEF6ADEF3D3.html

Best regards,

Jayavidhya

Lennar Home Community

topic Re: Factory Rest, No "Configure Me" option in RUCKUS Support for Lennar Homes

Factory Rest, No "Configure Me" option

Re: Factory Rest, No "Configure Me" option