topic Lennar connected AP's Change of Modem after initial setup in RUCKUS Support for Lennar Homes

Lennar connected AP's Change of Modem after initial setup

hari_kumar_kata — Sat, 04 Apr 2020 14:30:12 GMT

Hi All,

Amazon tech service guy set up my AP's and the wifi settings initially with the rented modem.
Now I changed my modem and I am not using rented modem any more.When I changed my modem My access points is not getting internet anymore.What settings I have to change in https://unleashed.ruckuswireless.com/ ?
Do I have to reset and step up the AP's again? Or is there anything in the settings by assigning the new modem IP addrees in https://unleashed.ruckuswireless.com/ --> ip settings?
Please help i ma stuck here from last 14 days.

Re: Lennar connected AP's Change of Modem after initial setup

michael_brado — Mon, 06 Apr 2020 15:40:41 GMT

If your new ISP modem provides a different DHCP scope to the LAN, then yes, you will need to (factory default) reset your APs and start/create the Unleashed network again, on the new network.

Re: Lennar connected AP's Change of Modem after initial setup

hari_kumar_kata — Tue, 07 Apr 2020 03:00:59 GMT

Hi.Appreciate your time for replying.Can I know how to reset Ap's Since these are located on the roof.Can we do both the Ap's Reset at ICX-7150 Switch?

What if DHCP is with in the range of the previous configuration?

Re: Lennar connected AP's Change of Modem after initial setup

michael_brado — Tue, 07 Apr 2020 22:42:30 GMT

Hmm, it's typically by the indented Hard Reset button, but if you can find their IPs in your DHCP lease table, try SSH to them, and issue 'reset factory', 'reboot'...