topic Re: Ruckus Switch Power Outage in RUCKUS Support for Lennar Homes

Ruckus Switch Power Outage

Monecha7 — Sun, 09 Apr 2023 15:17:33 GMT

My connectivity has been on an off with the ruckus switch. I was able to find the IP address of my ruckus switch and access the switch via SSH on my MacBook terminal. When I’m trying to perform the commands, I get the following response below. Is there a way to handle this?

ruckus> enable
ruckus# show version
The command is either unrecognized or incomplete. To view a list of commands that you can run from this context, type '?' or 'help'.
ruckus# show in line
The command is either unrecognized or incomplete. To view a list of commands that you can run from this context, type '?' or 'help'.

Re: Ruckus Switch Power Outage

Chandini — Sun, 09 Apr 2023 15:48:29 GMT

Hi Monacha7

Thank you for reaching out to us.

Could you please let us know the switch model that you are using ?

Is it a new installation ?

Please share out put of below command so that we can help you to isolate the issue .

Ruckus # ?
Ruckus# show ?

Thanks

Re: Ruckus Switch Power Outage

Monecha7 — Sun, 09 Apr 2023 19:41:00 GMT

MAC: DC:AE EB:2E 55:10

Re: Ruckus Switch Power Outage

Monecha7 — Sun, 09 Apr 2023 19:41:37 GMT

This is not new installation.

Re: Ruckus Switch Power Outage

Monecha7 — Sun, 09 Apr 2023 19:43:16 GMT

[Please login: admin

Password:

Welcome to Ruckus Unleashed Network Command Line Interface

Fav ruckus> enable ruckus# show

location-services

ааа

Contains commands that can be executed from within the context.

dhop

Contains commands that can be executed from within the context.

ap-group

Contains commands that can be executed from within the context.

ap-policy

Contains commands that can be executed from within the context.

Displays the ap policy settings.

config

Displays current system options.

performance

Displays AP or station performance.

sysinfo

Displays current system status.

ethinfo

Displays current system ethernet status.

techsupport

Sma

Displays current system options and status.

mgmt-acl static-route

Contains commands that can be executed from within the context.

On wlan

Contains commands that can be executed from within the context.

wlan-group

12acl

Contains commands that can be executed from within the context.

whitelist

Contains commands that can be executed from within the context.

13acl

Contains commands that can be executed from within the context.

hotspot

Contains commands that can be executed from within the context.

Gm guest-access-service

hs20op hs20sp role vlan-pool

Drafts

Contains commands that can be executed from within the context.

Re: Ruckus Switch Power Outage

Monecha7 — Sun, 09 Apr 2023 19:44:13 GMT

user

Contains commands that can be executed from within the context.

current-active-clients

mesh dynamic-psks guest-passes guest-access-generation

Contains commands that can be executed from within the context.

Displays generated dynamic PSK.

Displays generated guest passes.

Display generation information for guest access.

portal-auth-generation

rogue-devices events-activities alarm license usb-software app-policy user-app-ip user-app-port wificalling url-filtering session-timeout active-wired-client radius-statistics load-balance

Display generation information for guest access.

Displays all rogue devices.

Displays last 300 events/activities information.

Displays last 300 alarm information.

Displays license.

Displays USB Software Package information.

Displays the application policy settings.

Displays the user defined application based on IP.

Displays the user defined application based on Port.

Displays the WIFI Calling profiles.

Displays Url Filtering profiles.

Displays CLI session timeout interval.

Displays a list of active wired clients.

Contains commands that can be executed from within the context.

Displays AP load balance

ruckus# show

The command is either unrecognized or incomplete. To view a list of commands that you can ntext, type '?' or 'help' can't execute "exit" by this way.

ruckus# exit help

Drafts

Ends the CLI session.

Shows available commands.

34.5 GB of 100 GB used

Name

Re: Ruckus Switch Power Outage

Monecha7 — Sun, 09 Apr 2023 19:45:18 GMT

history

Shows a list of previously run commands.

disable

Disables privileged commands.

ping <IP-ADDR/DOMAIN-NAME>

Sends IMP echo packets to an IP/IPv6 address or domain name.

reboot shutdown

Reboots the controller.

Shut down ZoneDirector, to power on ZoneDirector again, press the power button. When the Status LED is lit steadily, you can then reconnect to

set-factory switch-ap data-privacy config logo easyDp1-get-status easyDp1-disable

CLI.

Set factory default.

Excutes data-privacy command

Configures options and settings.

Contains commands that can be executed from within the context.

Get easy-deployment running status.

Debug command, please stop easy deployment by Webpage. This command stops easy-deployment and disables tr069 function, may cause mechanism chaos when easy-deployment is after prepareimage status.

debug show reset session-timeout <NUMBER>

Manages system debug options.

Displays system options and settings.

Reset system options and settings.

ap-mode

Sets the CLI session timeout.

Go to local AP's CLI from Master's CLI.

ruckus# exit

Ends the CLI session.

help

Shows available commands.

quit

Ends the CLI session.

history

Shows a list of previously run commands.

disable

Disables privileged commands.

ping <IP-ADDR/DOMAIN-NAME>

Re: Ruckus Switch Power Outage

Monecha7 — Sun, 09 Apr 2023 19:45:58 GMT

ruckus#

exit

Ends the CLI session.

help

Shows available commands.

quit

Ends the CLI session.

history

Shows a list of previously run commands.

disable

Disables privileged commands.

ping <IP-ADDR/DOMAIN-NAME>

Sends IMP echo packets to an IP/IPv6 address or domain name.

reboot shutdown

Reboots the controller.

Shut down ZoneDirector, to power on ZoneDirector again, press the power button. When the Status LED is lit steadily, you can then reconnect to CLI.

set-factory switch-ap data-privacy config logo easyDpl-get-status easyDpl-disable

Set factory default.

Excutes data-privacy command.

Configures options and settings.

Contains commands that can be executed from within the context.

Get easy-deployment running status.

Debug command, please stop easy-deployment by Webpage. This command stops easy-deployment and disables tr069 function, may cause mechanism chaos when easy-deployment is after prepareimage status.

debug show reset session-timeout <NUMBER>

Manages system debug options.

Displays system options and settings.

Reset system options and settings.

Sets the CLI session timeout.

Go to local AP's CLI from Master's CLI.

ap-mode ruckus#

ruckus# Connection to 10.0.0.156 closed by remote host.

Connection to 10.0.0.156 closed. chacha@Mones-MacBook-Air ~ %

Re: Ruckus Switch Power Outage

Chandini — Mon, 10 Apr 2023 09:04:41 GMT

Hi Monecha7

Thanks for reverting back to us.

From the details shared below is what I could understand , correct me if I am wrong

[Please login: admin

Password:

Welcome to Ruckus Unleashed Network Command Line Interface

Fav ruckus> enable ruckus# show

location-services

From above looks like you are using command line interface of unleased and not a switch.

" Show version " is executed on Switch command line interface.

Run through the below article on how you can console to your 7150 switch . I hope this helps .

Link :

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-console-in-the-ICX-7150-12CP-Ruckus-Switch/m-p/46759

Thanks