https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Pay-for-USB-C-to-UART-Driver/m-p/33413#M658 Honestly, I just use a console cable on those anyway.&nbsp; It is directly in the front.&nbsp; If you want to upgrade the firmware, I would go with 08.0.80ca.<BR alt="" name="" rel="" target="" title="" type="" value="" /><BR alt="" name="" rel="" target="" title="" type="" value="" />You will want to make sure lldp run is set, and regular, "inline-power" too though that is already defaulted to on from 08.0.70 and later branches of code.&nbsp; You generally want to remove the power-by-class settings etc. and let the switch negotiate with the AP.<BR alt="" name="" rel="" target="" title="" type="" value="" /><BR alt="" name="" rel="" target="" title="" type="" value="" /> Wed, 31 Oct 2018 12:31:40 GMT netwizz 2018-10-31T12:31:40Z https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Pay-for-USB-C-to-UART-Driver/m-p/33412#M657 So I'm trying to troubleshoot my less than one year old Ruckus ICX 7150-C12P and R510 APs.<BR /><BR />The APs POE is failing, but the switch stays up.<BR /><BR />Ok cool no problem, I'll just update the ICX firmware... NOPE<BR /><BR />Can't even download the USB C to UART driver because I need premium support?<BR /><BR />This thing was installed by Amazon Tech Services as part of our Lennar home purchase.<BR /><BR />This really blows. Wed, 31 Oct 2018 12:01:06 GMT https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Pay-for-USB-C-to-UART-Driver/m-p/33412#M657 scott_oram 2018-10-31T12:01:06Z https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Pay-for-USB-C-to-UART-Driver/m-p/33413#M658 Honestly, I just use a console cable on those anyway.&nbsp; It is directly in the front.&nbsp; If you want to upgrade the firmware, I would go with 08.0.80ca.<BR alt="" name="" rel="" target="" title="" type="" value="" /><BR alt="" name="" rel="" target="" title="" type="" value="" />You will want to make sure lldp run is set, and regular, "inline-power" too though that is already defaulted to on from 08.0.70 and later branches of code.&nbsp; You generally want to remove the power-by-class settings etc. and let the switch negotiate with the AP.<BR alt="" name="" rel="" target="" title="" type="" value="" /><BR alt="" name="" rel="" target="" title="" type="" value="" /> Wed, 31 Oct 2018 12:31:40 GMT https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Pay-for-USB-C-to-UART-Driver/m-p/33413#M658 netwizz 2018-10-31T12:31:40Z https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Pay-for-USB-C-to-UART-Driver/m-p/33414#M659 So I called Ruckus and they were extremely helpful, and added me to Lennar's premium support contract!&nbsp;<BR alt="" name="" rel="" target="" title="" type="" value="" /><BR alt="" name="" rel="" target="" title="" type="" value="" />Top notch customer service... Wed, 31 Oct 2018 12:39:24 GMT https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Pay-for-USB-C-to-UART-Driver/m-p/33414#M659 scott_oram 2018-10-31T12:39:24Z