topic Re: Ruckus AP R510 not broadcasting WIFI since change of router in RUCKUS Support for Lennar Homes

Ruckus AP R510 not broadcasting WIFI since change of router

aman_dhaliwal_a — Sun, 26 Jan 2020 14:23:19 GMT

I have a Lennar home with a Ruckus switch icx 7150-c12p, which is then hardwired to 2 different R510 APs. When I moved to this house, AT&T had installed the internet, they had installed their modem router combo, which was hard-wired to the Ruckus 7150. Yesterday I switched service to Spectrum and got their modem installed. I added my Netgear Nighthawk router to the modem and then took the Eth cable from AT&T modem-router and plugged into my router. I thought this would work seamlessly. I did not change anything else. So now it looks like, Spectrum modem -> Netgear router -> Ruckus switch. But unfortunately, this lead to APs not broadcasting my Wifi anymore, I could not connect to them. Then I connected a Eth cable to switch and checked internet connectivity with a laptop which works fine. I tried power cycle switch, router etc. I even unplugged POE cables for APs to power cycle them. None of this helped. Then after a while, I replugged my ATT router back to switch and everything started working again. I need to get rid of ATT service so I need to make this work but do not know-how. What could be done?

TDLR- changed router from ATT to Netgear, APs not broadcasting any Wifi, only internet is with ETH cable from Switch.

Re: Ruckus AP R510 not broadcasting WIFI since change of router

thomas_fankhaus — Sun, 26 Jan 2020 15:36:13 GMT

what if you configure the same network on you new router like the att one has.

Re: Ruckus AP R510 not broadcasting WIFI since change of router

aman_dhaliwal_a — Sun, 26 Jan 2020 16:17:50 GMT

What settings should I copy or repeat in new router?

Re: Ruckus AP R510 not broadcasting WIFI since change of router

paul_mcguire_20 — Sun, 26 Jan 2020 16:18:27 GMT

Are there any vlans in the network?

Re: Ruckus AP R510 not broadcasting WIFI since change of router

sanjay_kumar — Mon, 27 Jan 2020 00:35:26 GMT

Hi Aman,

In the new setup, which device is acting as DHCP server?
Ensure that the APs are able to get the IP when you switch to Spectrum.

Re: Ruckus AP R510 not broadcasting WIFI since change of router

test_debug — Mon, 27 Jan 2020 18:16:11 GMT

The Power led will flash green if the AP isn't getting a DHCP address. It will go solid green once it gets the DHCP address.

Re: Ruckus AP R510 not broadcasting WIFI since change of router

stephen_bishop — Sun, 31 Jan 2021 18:28:13 GMT

2021 and I have this issue. Spectrum modem, Ruckus Unleashed, and new Netgear Nighthawk. Lost my WiFi access I had with the dual router - modem from Spectrum. Solution?

Re: Ruckus AP R510 not broadcasting WIFI since change of router

joseph_caruso — Sun, 31 Jan 2021 20:54:36 GMT

I have the same issue. a r510 will nolong send out wifi with Spectrum router.