Access points not broadcasting wifi after storm

Marty-Love7 — Mon, 20 Mar 2023 17:12:51 GMT

My access points and control panel are all working - but will not distribute a wifi signal. I have restarted/rebooted it multiple times, and even did a factory reset to try to reconfigure. It shows a strong signal and all access points being online - but in the Ruckus Unleashed App it says "no internet connection". How can I get this fixed?

Re: Access points not broadcasting wifi after storm

Jayavidhya — Mon, 20 Mar 2023 17:48:15 GMT

Hi @Marty-Love7

Greetings of the day,

Thanks for the information provided.

For detailed understanding of the issue please share the below details.

On your switch while it's plugged into the outlet, do you see any lights on? (Amber or green) Please let us know which lights are on?

https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-973C8AE8-837A-41C7-9811-BAEF6ADEF3D3.html

- Please let us know the LED status of the access points using the below guide.

R510 LED lights

https://docs.commscope.com/bundle/unleashed-200.12-onlinehelp/page/GUID-19D4261B-D10B-4DE3-B63A-3498F80103D0.html

Best regards,

Jayavidhya

Lennar Home Community

topic Access points not broadcasting wifi after storm in RUCKUS Support for Lennar Homes

Access points not broadcasting wifi after storm

Re: Access points not broadcasting wifi after storm