Ruckus offline

Sscott0718 — Sat, 18 Mar 2023 15:14:15 GMT

How do I get someone out to my house to get my Ruckus Unleashed back online. There was a power outage and it took it off and I can’t get it restored. I’m not technical so don’t send me a bunch of articles to try to fix it myself. I’ve tried!

Re: Ruckus offline

Jayavidhya — Mon, 20 Mar 2023 14:36:39 GMT

Hi @Sscott0718

Greetings of the day,

We will be exclusively supporting customers via this community forum support model.

For detailed understanding of the issue please share the below details.

On your switch while it's plugged into the outlet, do you see any lights on? (Amber or green) Please let us know which lights are on?

Please let us know how many access points are connected to the switch?

Are the Access Points R510 powering up?

Please let us know the LED status of the access points using the below guide.

R510 LED lights

https://docs.commscope.com/bundle/unleashed-200.12-onlinehelp/page/GUID-19D4261B-D10B-4DE3-B63A-3498F80103D0.html

https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-973C8AE8-837A-41C7-9811-BAEF6ADEF3D3.html

Best regards,

Jayavidhya

Lennar Home Community

topic Ruckus offline in RUCKUS Support for Lennar Homes

Ruckus offline

Re: Ruckus offline