topic Re: Have a power Outage and my AP's are not powering up. I have access to SWITCH ICX7150 in RUCKUS Support for Lennar Homes

Have a power Outage and my AP's are not powering up. I have access to SWITCH ICX7150

Swarupbade — Mon, 06 Mar 2023 05:03:06 GMT

Have a power Outage and my AP's are not powering up. I have access to SWITCH ICX7150

Re: Have a power Outage and my AP's are not powering up. I have access to SWITCH ICX7150

Jayavidhya — Mon, 06 Mar 2023 12:59:07 GMT

Hi @Swarupbade

Greetings of the day,

1-On your switch while it's plugged into the outlet, do you see any lights on? (Amber or green) Please let us know which lights are on?

https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-973C8AE8-837A-41C7-9811-BAEF6ADEF3D...

2- Make sure it is plugged into a well-known outlet/power source

Best regards,

Jayavidhya

Lennar Home Community

Re: Have a power Outage and my AP's are not powering up. I have access to SWITCH ICX7150

Swarupbade — Mon, 06 Mar 2023 14:08:52 GMT

it's green, i just confirmed

Re: Have a power Outage and my AP's are not powering up. I have access to SWITCH ICX7150

Swarupbade — Mon, 06 Mar 2023 14:09:11 GMT

it's green, i just confirmed

Re: Have a power Outage and my AP's are not powering up. I have access to SWITCH ICX7150

Swarupbade — Mon, 06 Mar 2023 14:18:59 GMT

My switch is ICX 7150-C12P

based on pic you sent, I have 7 (Sys) and 16 (PWR) both Green. The only issue is with the Access point not receiving power. I see that ring which is connected to one of the ports in the switch is working. Also, I am sure the ATT router internet is working, as I am currently using it. Please let me know how to power up the AP. Thanks.

Re: Have a power Outage and my AP's are not powering up. I have access to SWITCH ICX7150

Swarupbade — Mon, 06 Mar 2023 14:33:21 GMT

telnet@ICX7150-C12 Switch>enable
No password has been assigned yet...
telnet@ICX7150-C12 Switch#show version
Copyright (c) 1996-2017 Brocade Communications Systems, Inc. All rights reserved.
UNIT 1: compiled on Aug 14 2017 at 06:54:44 labeled as SPS08061a
(24723488 bytes) from Primary
SW: Version 08.0.61aT211
Compressed Boot-Monitor Image size = 786944, Version:10.1.10T225 (mnz10110)
Compiled on Sun Jun 25 09:25:15 2017

HW: Stackable ICX7150-C12-POE
==========================================================================
UNIT 1: SL 1: ICX7150-C12-2X1G POE 12-port Management Module
Serial #:FEK3204P0WH
Current License:
P-ASIC 0: type B160, rev 11 Chip BCM56160_B0
==========================================================================
UNIT 1: SL 2: ICX7150-2X1GC 2-port 2G Module
==========================================================================
UNIT 1: SL 3: ICX7150-2X10GF 2-port 20G Module
==========================================================================
1000 MHz ARM processor ARMv7 88 MHz bus
8192 KB boot flash memory
2048 MB code flash memory
1024 MB DRAM
STACKID 1 system uptime is 20 hour(s) 43 minute(s) 17 second(s)
The system started at 00:02:05 GMT+00 Sat Jan 01 2000

The system : started=cold start

telnet@ICX7150-C12 Switch#show inline power

Power Capacity: Total is 124000 mWatts. Current Free is 124000 mWatts.

Power Allocations: Requests Honored 0 times

Port Admin Oper ---Power(mWatts)--- PD Type PD Class Pri Fault/
State State Consumed Allocated Error
--------------------------------------------------------------------------
1/1/1 Off Off 0 0 n/a n/a 3 n/a
1/1/2 Off Off 0 0 n/a n/a 3 n/a
1/1/3 Off Off 0 0 n/a n/a 3 n/a
1/1/4 Off Off 0 0 n/a n/a 3 n/a
1/1/5 Off Off 0 0 n/a n/a 3 n/a
1/1/6 Off Off 0 0 n/a n/a 3 n/a
1/1/7 Off Off 0 0 n/a n/a 3 n/a
1/1/8 Off Off 0 0 n/a n/a 3 n/a
1/1/9 Off Off 0 0 n/a n/a 3 n/a
1/1/10 Off Off 0 0 n/a n/a 3 n/a
1/1/11 Off Off 0 0 n/a n/a 3 n/a
1/1/12 Off Off 0 0 n/a n/a 3 n/a
--------------------------------------------------------------------------
Total 0 0

telnet@ICX7150-C12 Switch#show inline power detail

Power Supply Data On unit 1:
++++++++++++++++++

Power Supply Data:
++++++++++++++++++

Power Supply #1:
Max Curr: 2.3 Amps
Voltage: 54.0 Volts
Capacity: 124 Watts
PoePower: 124 Watts

POE Details Info. On Unit 1 :

General PoE Data:
+++++++++++++++++

--More--, next page: Space, next line: Return key, quit: Control-c

Re: Have a power Outage and my AP's are not powering up. I have access to SWITCH ICX7150

Swarupbade — Mon, 06 Mar 2023 14:34:03 GMT

If you can access the Command line should look like this:

ICX7150-C12 Router>

Now please perform the following commands and share the output:

enable

Show version

Show inline power

Show inline power detail

Re: Have a power Outage and my AP's are not powering up. I have access to SWITCH ICX7150

Swarupbade — Mon, 06 Mar 2023 14:35:34 GMT

I performed the commands you posted in other thread and pasted the result. Please let me know if you need anything else. Thanks

Re: Have a power Outage and my AP's are not powering up. I have access to SWITCH ICX7150

Jayavidhya — Mon, 06 Mar 2023 15:32:20 GMT

Hi @Swarupbade

Thanks for your reply,

Based on your description, it shows that PoE is in disabled state. Please follow the below steps to enable PoE.

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-enable-PoE-or-gather-the-logs-in-case-there-is-a-failure/m-p/49945

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community

Re: Have a power Outage and my AP's are not powering up. I have access to SWITCH ICX7150

Swarupbade — Mon, 06 Mar 2023 15:46:24 GMT

Based on your comment" ased on your description, it shows that PoE is in disabled state. Please follow the below steps to enable PoE."

I enabled all the steps, but still do not have power in APs. am I missing something? or let me know what I need to do. Thanks

Re: Have a power Outage and my AP's are not powering up. I have access to SWITCH ICX7150

Swarupbade — Mon, 06 Mar 2023 15:51:22 GMT

SW: Version 08.0.61aT211
Compiled on Aug 14 2017 at 06:54:44 labeled as SPS08061a

Re: Have a power Outage and my AP's are not powering up. I have access to SWITCH ICX7150

Swarupbade — Mon, 06 Mar 2023 15:53:12 GMT

Yeah! my AP are back online. Please let me know if I need to update my drivers. Thanks

Re: Have a power Outage and my AP's are not powering up. I have access to SWITCH ICX7150

Swarupbade — Mon, 06 Mar 2023 15:53:37 GMT

Please confirm if I am running the latest version

Re: Have a power Outage and my AP's are not powering up. I have access to SWITCH ICX7150

Swarupbade — Mon, 06 Mar 2023 15:57:11 GMT

Moreover, only 2 of the 3 APs are back online and green. One of them is still blinking Red, any solutions to make it work??? Thanks

Re: Have a power Outage and my AP's are not powering up. I have access to SWITCH ICX7150

Jayavidhya — Mon, 06 Mar 2023 16:15:59 GMT

Hi @Swarupbade

Please try unplugging and plug the AP which is blinking red. If this step doesnot work please perform a factory reset, let me add the steps, if the Access point still not responding, please reply with a picture showing that the PWR is red.

Physical Factory Reset an Access Points Ruckus

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Physical-Factory-Reset-an-Ac...

How to factory reset or factory default different types of Ruckus Access points? (technical guide.)

https://support.ruckuswireless.com/articles/000012418

Best regards,

Jayavidhya

Lennar Home Community

Re: Have a power Outage and my AP's are not powering up. I have access to SWITCH ICX7150

Swarupbade — Mon, 06 Mar 2023 18:15:09 GMT

Unplugging and plugging back worked! Thanks

Please let me know how to update the drivers / software for the switch and APs to ensure I am using the latest version. Thanks.

Re: Have a power Outage and my AP's are not powering up. I have access to SWITCH ICX7150

Swarupbade — Mon, 06 Mar 2023 18:23:14 GMT

I just downloaded the App and updated the latest firmware for the AP's, But, how do I update the Switch Firmware??

Re: Have a power Outage and my AP's are not powering up. I have access to SWITCH ICX7150

Jayavidhya — Mon, 06 Mar 2023 18:31:02 GMT

Hi @Swarupbade

Thanks for your reply,

Please follow the below link to perform the upgrade of your switch.

To upgrade your switch to the code 08095g UFI and upgrade both partitions with the switching code file named SPS08095gufi.bin, please perform the software recovery using the code 08090k with the upgrade image file named SPS08090k.bin, then when the switch is back to normal upgrade to the file SPS08095gufi.bin for both partitions primary and secondary.

1.Upgrade a Switch ICX-7150-C12P using a USB flash drive

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Upgrade-a-Switch-ICX-7150-C12P-using-a-USB-flash-drive/td-p/46781

2. Upgrade a Switch ICX7150-C12P via TFTP

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Upgrade-a-Switch-ICX-7150-C12P-via-TFTP/m-p/47187

3. Upgrade a switch via Web GUI (ICX7150 Switch)

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-perform-an-Upgrade-via-Web-GUI-ICX7150-Switch/td-p/48200

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community

Re: Have a power Outage and my AP's are not powering up. I have access to SWITCH ICX7150

Swarupbade — Mon, 06 Mar 2023 19:14:32 GMT

AWESOME, Thank you!!!