https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Missing-Username-password-for-ruckus-ZD3000/m-p/53868#M5464 <P>Hello Shiplu</P><UL><LI>If you have a ZD debug or back up file which was taken out after changing the password, then from &nbsp;those files support&nbsp;can&nbsp;extract the username and password.</LI><LI>If you do not have any such files from the ZD then the only way is to hard reset the ZD.</LI></UL> Mon, 20 Feb 2023 12:10:13 GMT Ayush_Tripathi 2023-02-20T12:10:13Z https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Missing-Username-password-for-ruckus-ZD3000/m-p/53864#M5463 <P><SPAN>I forgot Device login user name and password therefore I want to retrieve the user name and password without hampering the internal&nbsp;</SPAN>configuration. Please provide me suggestion&nbsp; &nbsp;</P> Mon, 20 Feb 2023 09:40:30 GMT https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Missing-Username-password-for-ruckus-ZD3000/m-p/53864#M5463 Shiplu 2023-02-20T09:40:30Z https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Missing-Username-password-for-ruckus-ZD3000/m-p/53868#M5464 <P>Hello Shiplu</P><UL><LI>If you have a ZD debug or back up file which was taken out after changing the password, then from &nbsp;those files support&nbsp;can&nbsp;extract the username and password.</LI><LI>If you do not have any such files from the ZD then the only way is to hard reset the ZD.</LI></UL> Mon, 20 Feb 2023 12:10:13 GMT https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Missing-Username-password-for-ruckus-ZD3000/m-p/53868#M5464 Ayush_Tripathi 2023-02-20T12:10:13Z